How to connect Microsoft Teams and Zendesk Sell
Create a New Scenario to Connect Microsoft Teams and Zendesk Sell
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Teams, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Teams or Zendesk Sell will be your first step. To do this, click "Choose an app," find Microsoft Teams or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Microsoft Teams Node
Select the Microsoft Teams node from the app selection panel on the right.

Microsoft Teams
Configure the Microsoft Teams
Click on the Microsoft Teams node to configure it. You can modify the Microsoft Teams URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Microsoft Teams node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

Microsoft Teams
⚙
Zendesk Sell
Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Microsoft Teams and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Microsoft Teams and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Zendesk Sell
Trigger on Webhook
⚙
Microsoft Teams
⚙
⚙
Iterator
⚙
Webhook response
Save and Activate the Scenario
After configuring Microsoft Teams, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Microsoft Teams and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Microsoft Teams and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Microsoft Teams and Zendesk Sell
Zendesk Sell + Microsoft Teams: When a deal is updated to a closed state in Zendesk Sell, a congratulatory message is automatically sent to a specified channel in Microsoft Teams.
Zendesk Sell + Google Calendar + Microsoft Teams: When a lead is updated in Zendesk Sell, an event is created in Google Calendar, and a notification is sent to a Microsoft Teams channel to inform the team about the scheduled event.
Microsoft Teams and Zendesk Sell integration alternatives
About Microsoft Teams
Use Microsoft Teams in Latenode to automate notifications and approvals. Instead of manual updates, automatically post messages based on triggers from other apps (like CRM or databases). Streamline workflows and improve team communication by connecting Teams to your automated processes without complex coding.
Similar apps
Related categories
About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
Similar apps
Related categories
See how Latenode works
FAQ Microsoft Teams and Zendesk Sell
How can I connect my Microsoft Teams account to Zendesk Sell using Latenode?
To connect your Microsoft Teams account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Microsoft Teams and click on "Connect".
- Authenticate your Microsoft Teams and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I post new Zendesk Sell leads to a Microsoft Teams channel?
Yes, you can! Latenode allows you to instantly notify your team in Microsoft Teams about new leads in Zendesk Sell, improving response time and collaboration through real-time updates.
What types of tasks can I perform by integrating Microsoft Teams with Zendesk Sell?
Integrating Microsoft Teams with Zendesk Sell allows you to perform various tasks, including:
- Send Microsoft Teams notifications for new Zendesk Sell deals.
- Create Zendesk Sell contacts from Microsoft Teams messages.
- Update deal stages in Zendesk Sell based on Microsoft Teams activity.
- Post summaries of Zendesk Sell activity to a Microsoft Teams channel.
- Trigger Zendesk Sell actions from commands in Microsoft Teams.
How can I automatically create a Microsoft Teams channel when a new deal is created in Zendesk Sell?
Use Latenode's visual editor to link triggers from Zendesk Sell to actions in Microsoft Teams. No-code blocks simplify the process, or add custom JavaScript logic.
Are there any limitations to the Microsoft Teams and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows with extremely high data volumes may require optimization.
- Custom field mappings beyond standard fields may need manual configuration.
- Integration relies on the availability and stability of the Microsoft Teams and Zendesk Sell APIs.