How to connect Moco and Intercom
Create a New Scenario to Connect Moco and Intercom
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moco, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moco or Intercom will be your first step. To do this, click "Choose an app," find Moco or Intercom, and select the appropriate trigger to start the scenario.

Add the Moco Node
Select the Moco node from the app selection panel on the right.

Moco
Add the Intercom Node
Next, click the plus (+) icon on the Moco node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

Moco
⚙

Intercom

Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Moco and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moco and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

Intercom
Trigger on Webhook
⚙
Moco
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring Moco, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Moco and Intercom integration works as expected. Depending on your setup, data should flow between Moco and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Moco and Intercom
Moco + Intercom + Slack: When a new project is created in Moco, find the relevant company in Intercom. Then, send a Slack message to a designated channel notifying the team about the new project and linking to the Intercom company profile.
Intercom + Moco + Google Sheets: When a new conversation is created in Intercom, check if it's tagged with a project time tracking tag. If so, add a new row to a Google Sheet with details from the Intercom conversation and related Moco data (if available via company or contact information).
Moco and Intercom integration alternatives
About Moco
Use Moco in Latenode to track time and expenses. Automate reporting, invoice creation, and project budget monitoring. Connect Moco to accounting or CRM systems for streamlined financial workflows. Build flexible, customized solutions without code, and scale automations as your business grows inside Latenode's visual environment.
Related categories

About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
Related categories
See how Latenode works
FAQ Moco and Intercom
How can I connect my Moco account to Intercom using Latenode?
To connect your Moco account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Moco and click on "Connect".
- Authenticate your Moco and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Intercom conversations based on Moco project status?
Yes, you can! Latenode's visual editor simplifies this. Keep support informed and improve customer experience by triggering updates automatically, no code needed.
What types of tasks can I perform by integrating Moco with Intercom?
Integrating Moco with Intercom allows you to perform various tasks, including:
- Create Intercom leads when new Moco projects are created.
- Update Intercom user data with Moco time tracking information.
- Send Intercom messages based on Moco project milestones.
- Trigger Moco project updates from new Intercom conversations.
- Track project-related Intercom conversations in Moco as tasks.
How easily can I customize the data flow between Moco and Intercom?
Latenode offers flexible data mapping. Use JavaScript blocks to transform data, adapting it perfectly to fit Moco or Intercom's requirements.
Are there any limitations to the Moco and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Moco and Intercom APIs may affect high-volume workflows.
- Complex data transformations may require JavaScript coding.
- Real-time synchronization is not guaranteed; some delays may occur.