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How to connect Moosend and CloudTalk
Create a New Scenario to Connect Moosend and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moosend, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moosend or CloudTalk will be your first step. To do this, click "Choose an app," find Moosend or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Moosend Node
Select the Moosend node from the app selection panel on the right.
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Add the CloudTalk Node
Next, click the plus (+) icon on the Moosend node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Moosend and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moosend and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Moosend, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Moosend and CloudTalk integration works as expected. Depending on your setup, data should flow between Moosend and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Moosend and CloudTalk
Moosend + CloudTalk + Google Sheets: When a new call is registered in CloudTalk, this automation adds the call data to a new row in Google Sheets. Additionally, it fetches email campaign metrics from Moosend and adds them to the same row for a unified report.
CloudTalk + Moosend + HubSpot: When a new call is received in CloudTalk, this automation adds the caller as a new subscriber to a specified Moosend list. If the caller exists as a contact in HubSpot, their contact details are updated based on the outcome of the call.
Moosend and CloudTalk integration alternatives
About Moosend
Use Moosend in Latenode to automate email marketing based on real-time data. Trigger campaigns from any app, personalize content with AI, and track results directly in your workflows. Latenode lets you connect Moosend to any data source, adding custom logic and scaling without code.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ Moosend and CloudTalk
How can I connect my Moosend account to CloudTalk using Latenode?
To connect your Moosend account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Moosend and click on "Connect".
- Authenticate your Moosend and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Moosend campaigns based on CloudTalk call outcomes?
Yes! Latenode lets you trigger Moosend campaigns based on CloudTalk call outcomes, like abandoned calls. This ensures timely follow-ups, boosting engagement and conversion rates.
What types of tasks can I perform by integrating Moosend with CloudTalk?
Integrating Moosend with CloudTalk allows you to perform various tasks, including:
- Adding new CloudTalk callers to a Moosend mailing list.
- Updating contact details in Moosend based on CloudTalk call data.
- Sending automated SMS via CloudTalk when a new Moosend subscriber joins.
- Triggering personalized email campaigns based on call dispositions.
- Creating detailed reports combining email and call analytics.
How does Latenode handle Moosend's custom field synchronization?
Latenode provides robust mapping of Moosend custom fields to CloudTalk data, ensuring consistent contact information across both platforms, updated in real time.
Are there any limitations to the Moosend and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical CloudTalk call data prior to integration might not be accessible.
- Complex Moosend segmentation rules may require custom JavaScript code.
- High-volume real-time data processing is subject to Latenode's fair use policy.
