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How to connect Moosend and Userback
Create a New Scenario to Connect Moosend and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moosend, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moosend or Userback will be your first step. To do this, click "Choose an app," find Moosend or Userback, and select the appropriate trigger to start the scenario.
Add the Moosend Node
Select the Moosend node from the app selection panel on the right.
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Add the Userback Node
Next, click the plus (+) icon on the Moosend node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Moosend and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moosend and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Moosend, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Moosend and Userback integration works as expected. Depending on your setup, data should flow between Moosend and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Moosend and Userback
Moosend + Userback + Slack: When a new subscriber joins a Moosend list, a feedback request is automatically created in Userback. Subsequently, a welcome message is posted in a designated Slack channel.
Userback + Moosend + Google Sheets: When a new feedback is created in Userback, update the customer's record in Moosend and log the update in a Google Sheet.
Moosend and Userback integration alternatives
About Moosend
Use Moosend in Latenode to automate email marketing based on real-time data. Trigger campaigns from any app, personalize content with AI, and track results directly in your workflows. Latenode lets you connect Moosend to any data source, adding custom logic and scaling without code.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Moosend and Userback
How can I connect my Moosend account to Userback using Latenode?
To connect your Moosend account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Moosend and click on "Connect".
- Authenticate your Moosend and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add new Userback feedback submitters to a Moosend list?
Yes, using Latenode's visual editor, you can instantly add Userback users to Moosend. This ensures every feedback provider receives tailored communication, improving engagement and responsiveness.
What types of tasks can I perform by integrating Moosend with Userback?
Integrating Moosend with Userback allows you to perform various tasks, including:
- Automatically adding users who submit feedback to a Moosend mailing list.
- Triggering targeted email campaigns based on Userback feedback categories.
- Sending personalized thank-you emails via Moosend to Userback submitters.
- Updating contact properties in Moosend based on Userback feedback scores.
- Creating custom reports combining Moosend campaign data with Userback metrics.
What Moosend list actions are available within Latenode workflows?
Latenode allows you to easily subscribe, unsubscribe, or update members within your Moosend lists, automating complex segment management.
Are there any limitations to the Moosend and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex custom field mappings may require JavaScript code blocks.
- Rate limits imposed by Moosend and Userback APIs apply.
- Historical data migration requires manual import/export processes.
