How to connect Moosend and WhatsApp Business Cloud
Create a New Scenario to Connect Moosend and WhatsApp Business Cloud
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moosend, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moosend or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Moosend or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Moosend Node
Select the Moosend node from the app selection panel on the right.

Moosend
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Moosend node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Moosend and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moosend and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Moosend, WhatsApp Business Cloud, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Moosend and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Moosend and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Moosend and WhatsApp Business Cloud
Shopify + WhatsApp Business Cloud + Moosend: When a customer abandons their cart in Shopify, a personalized WhatsApp message is sent reminding them of their pending purchase. If they don't complete the purchase after the WhatsApp reminder, they are added to a Moosend list for abandoned cart email sequences.
WhatsApp Business Cloud + Moosend + Calendly: When a new inquiry arrives via WhatsApp, the contact's information is automatically added to a Moosend mailing list. A WhatsApp message containing a Calendly link is then sent to the user so they can schedule a consultation.
Moosend and WhatsApp Business Cloud integration alternatives
About Moosend
Use Moosend in Latenode to automate email marketing based on real-time data. Trigger campaigns from any app, personalize content with AI, and track results directly in your workflows. Latenode lets you connect Moosend to any data source, adding custom logic and scaling without code.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ Moosend and WhatsApp Business Cloud
How can I connect my Moosend account to WhatsApp Business Cloud using Latenode?
To connect your Moosend account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Moosend and click on "Connect".
- Authenticate your Moosend and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger WhatsApp messages from new Moosend subscribers?
Yes, you can! Latenode's visual editor makes it easy to trigger personalized WhatsApp messages when someone subscribes via Moosend. Automate welcome messages and boost engagement effortlessly.
What types of tasks can I perform by integrating Moosend with WhatsApp Business Cloud?
Integrating Moosend with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send WhatsApp welcome messages to new Moosend subscribers.
- Update Moosend custom fields based on WhatsApp interactions.
- Send Moosend email campaigns based on WhatsApp message status.
- Create Moosend segments based on WhatsApp opt-in status.
- Forward Moosend unsubscribe events to WhatsApp for compliance.
Can I use JavaScript within my Moosend + WhatsApp automations?
Yes! Latenode allows custom JavaScript code, enabling you to transform data or create advanced logic beyond simple drag-and-drop actions.
Are there any limitations to the Moosend and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- WhatsApp Business Cloud message templates require pre-approval.
- Moosend API rate limits may affect high-volume automations.
- Complex data transformations might require JavaScript knowledge.