How to connect NetSuite and ManyChat
Create a New Scenario to Connect NetSuite and ManyChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NetSuite, triggered by another scenario, or executed manually (for testing purposes). In most cases, NetSuite or ManyChat will be your first step. To do this, click "Choose an app," find NetSuite or ManyChat, and select the appropriate trigger to start the scenario.

Add the NetSuite Node
Select the NetSuite node from the app selection panel on the right.

NetSuite
Configure the NetSuite
Click on the NetSuite node to configure it. You can modify the NetSuite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ManyChat Node
Next, click the plus (+) icon on the NetSuite node, select ManyChat from the list of available apps, and choose the action you need from the list of nodes within ManyChat.

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Authenticate ManyChat
Now, click the ManyChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ManyChat settings. Authentication allows you to use ManyChat through Latenode.
Configure the NetSuite and ManyChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the NetSuite and ManyChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Save and Activate the Scenario
After configuring NetSuite, ManyChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the NetSuite and ManyChat integration works as expected. Depending on your setup, data should flow between NetSuite and ManyChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect NetSuite and ManyChat
ManyChat + NetSuite + Twilio: When a new or updated custom field is registered in ManyChat, a new record is created in NetSuite. Afterwards, Twilio sends an SMS confirmation to the user.
ManyChat + NetSuite + Google Sheets: When a new or updated custom field is registered in ManyChat, user details are used to create a new record in NetSuite and logged as a new row in Google Sheets for reporting purposes.
NetSuite and ManyChat integration alternatives
About NetSuite
Sync NetSuite data with other apps using Latenode. Automate order processing, inventory updates, or financial reporting. Connect NetSuite to your CRM, marketing tools, or database. Use Latenode's visual editor and custom code options for precise control and scalable workflows, avoiding manual data entry and errors. Integrate complex logic easily.
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About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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FAQ NetSuite and ManyChat
How can I connect my NetSuite account to ManyChat using Latenode?
To connect your NetSuite account to ManyChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select NetSuite and click on "Connect".
- Authenticate your NetSuite and ManyChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I update NetSuite from ManyChat responses?
Yes! Latenode allows you to update NetSuite records directly from ManyChat responses, ensuring real-time data synchronization. Use advanced logic, AI, and Javascript for complex updates.
What types of tasks can I perform by integrating NetSuite with ManyChat?
Integrating NetSuite with ManyChat allows you to perform various tasks, including:
- Create new NetSuite records from ManyChat lead forms.
- Send personalized product updates to ManyChat subscribers.
- Update customer information in NetSuite after a ManyChat interaction.
- Trigger automated follow-ups in ManyChat based on NetSuite data.
- Segment ManyChat audiences based on NetSuite purchase history.
How secure is connecting NetSuite to Latenode for data transfer?
Latenode uses secure encryption and authentication protocols, protecting sensitive NetSuite data during transfer. Enjoy peace of mind with robust security.
Are there any limitations to the NetSuite and ManyChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires appropriate NetSuite permissions.
- Rate limits of the NetSuite and ManyChat APIs may apply.
- Complex data transformations may require custom JavaScript.