How to connect NocoDB and Zoho Desk
Create a New Scenario to Connect NocoDB and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NocoDB, triggered by another scenario, or executed manually (for testing purposes). In most cases, NocoDB or Zoho Desk will be your first step. To do this, click "Choose an app," find NocoDB or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the NocoDB Node
Select the NocoDB node from the app selection panel on the right.


NocoDB

Add the Zoho Desk Node
Next, click the plus (+) icon on the NocoDB node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Zoho Desk

Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the NocoDB and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the NocoDB and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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NocoDB
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring NocoDB, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the NocoDB and Zoho Desk integration works as expected. Depending on your setup, data should flow between NocoDB and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect NocoDB and Zoho Desk
NocoDB + Zoho Desk + Slack: When a new customer issue is logged in NocoDB, a ticket is automatically created in Zoho Desk to track the problem. The support team is then alerted via a Slack channel message to ensure prompt attention to the new issue.
Zoho Desk + NocoDB + Google Sheets: As new tickets are created in Zoho Desk, their details are added to a NocoDB database for tracking. Subsequently, a Google Sheet is updated with a summary report of these tickets, providing a clear overview of support activity.
NocoDB and Zoho Desk integration alternatives

About NocoDB
Use NocoDB as a database backend inside Latenode to create flexible, custom apps without code. Trigger automated workflows based on NocoDB data changes, like new records or updates. Streamline data entry, automate reporting, and connect your database to any API. Build scalable solutions visually inside Latenode.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ NocoDB and Zoho Desk
How can I connect my NocoDB account to Zoho Desk using Latenode?
To connect your NocoDB account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select NocoDB and click on "Connect".
- Authenticate your NocoDB and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync NocoDB records with Zoho Desk tickets?
Yes, you can! Latenode's visual editor simplifies data syncing, ensuring seamless record-to-ticket updates. Benefit from real-time information and improved support workflows.
What types of tasks can I perform by integrating NocoDB with Zoho Desk?
Integrating NocoDB with Zoho Desk allows you to perform various tasks, including:
- Automatically creating Zoho Desk tickets from new NocoDB records.
- Updating NocoDB records when a Zoho Desk ticket is resolved.
- Syncing customer data between NocoDB and Zoho Desk for unified view.
- Triggering notifications in Zoho Desk based on changes in NocoDB.
- Generating reports in NocoDB using data from Zoho Desk tickets.
How does Latenode handle data transformations between NocoDB and Zoho Desk?
Latenode uses visual data mapping, JavaScript code blocks, and AI to seamlessly transform data between NocoDB and Zoho Desk fields.
Are there any limitations to the NocoDB and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data relationships in NocoDB may require custom JavaScript for mapping.
- Zoho Desk API rate limits can affect high-volume data synchronization.
- Custom fields in either app need manual configuration in Latenode.