How to connect NoCRM and Userback
Create a New Scenario to Connect NoCRM and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NoCRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, NoCRM or Userback will be your first step. To do this, click "Choose an app," find NoCRM or Userback, and select the appropriate trigger to start the scenario.

Add the NoCRM Node
Select the NoCRM node from the app selection panel on the right.

NoCRM
Add the Userback Node
Next, click the plus (+) icon on the NoCRM node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the NoCRM and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the NoCRM and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring NoCRM, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the NoCRM and Userback integration works as expected. Depending on your setup, data should flow between NoCRM and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect NoCRM and Userback
Userback + NoCRM + Slack: When new feedback is created in Userback, find the associated lead in NoCRM and send a Slack notification to the lead owner about the feedback.
Userback + NoCRM + Gmail: When new feedback is created in Userback, find the associated lead in NoCRM and send an email to the lead's sales representative with the Userback feedback details.
NoCRM and Userback integration alternatives
About NoCRM
Use NoCRM with Latenode to automate your sales pipeline. Automatically create new leads, update existing records, or trigger follow-up actions based on status changes. Latenode lets you connect NoCRM data to other apps, enrich it with AI, and build custom workflows for lead qualification, all without code and scalable to your needs.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ NoCRM and Userback
How can I connect my NoCRM account to Userback using Latenode?
To connect your NoCRM account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select NoCRM and click on "Connect".
- Authenticate your NoCRM and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback feedback items from new NoCRM leads?
Yes, you can! Latenode's visual editor lets you easily create automated workflows to generate Userback feedback directly from NoCRM. Improve lead qualification and collect user insights faster.
What types of tasks can I perform by integrating NoCRM with Userback?
Integrating NoCRM with Userback allows you to perform various tasks, including:
- Automatically creating Userback tasks from newly qualified NoCRM leads.
- Triggering NoCRM updates when Userback feedback is submitted.
- Sending summary reports of Userback feedback to NoCRM as notes.
- Creating NoCRM leads from positive Userback feedback submissions.
- Using AI in Latenode to classify Userback feedback and update NoCRM.
How do I handle errors that occur during NoCRM actions in Latenode?
Latenode provides robust error handling. Use conditional logic blocks to manage failed NoCRM actions and trigger fallback procedures or notifications.
Are there any limitations to the NoCRM and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of the NoCRM and Userback APIs may impact high-volume workflows.
- Some advanced NoCRM or Userback features might not have dedicated Latenode blocks.
- Custom fields in NoCRM may require JavaScript for advanced data mapping.