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How to connect Okta and WhatsApp Business Cloud
Create a New Scenario to Connect Okta and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Okta, triggered by another scenario, or executed manually (for testing purposes). In most cases, Okta or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Okta or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.
Add the Okta Node
Select the Okta node from the app selection panel on the right.
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Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Okta node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.
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Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Okta and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Okta and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Okta, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Okta and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Okta and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Okta and WhatsApp Business Cloud
Okta + WhatsApp Business Cloud + Slack: When an Okta account is locked due to a new event, a WhatsApp message is sent with a reset link. A Slack message is also sent to the IT support channel to notify them of the locked account.
WhatsApp Business Cloud + Okta + PagerDuty: When an urgent help request is received via WhatsApp, the user is identified via Okta. If the user is found in Okta, the on-call engineer in PagerDuty is paged.
Okta and WhatsApp Business Cloud integration alternatives
About Okta
Use Okta in Latenode to automate identity and access management. Trigger workflows on user events like creation or login. Provision users in other apps or revoke access based on Okta status. Simplify user lifecycle management across your stack with visual, scalable automation.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ Okta and WhatsApp Business Cloud
How can I connect my Okta account to WhatsApp Business Cloud using Latenode?
To connect your Okta account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Okta and click on "Connect".
- Authenticate your Okta and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send Okta user data via WhatsApp message?
Yes, you can! Latenode's visual editor and JavaScript support let you transform and send Okta user profile details as custom WhatsApp messages for onboarding or support.
What types of tasks can I perform by integrating Okta with WhatsApp Business Cloud?
Integrating Okta with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send welcome messages to new Okta users via WhatsApp.
- Notify users of password reset requests through WhatsApp.
- Send security alerts for suspicious login attempts.
- Verify user identity via WhatsApp during login.
- Sync Okta user attributes to WhatsApp Business Cloud.
HowsecureistheOktaconnectiononLatenode?
Latenode uses secure authentication methods and encryption to protect your Okta credentials and data during the connection and within automated workflows.
Are there any limitations to the Okta and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Okta policies may require custom JavaScript.
- WhatsApp Business Cloud message limits apply.
- Real-time data synchronization depends on API availability.
