OneSignal and Customer.io Integration

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Connect OneSignal and Customer.io to orchestrate perfectly timed omnichannel campaigns. Latenode’s visual editor and flexible JavaScript nodes ensure seamless data flow, while execution-based pricing enables cost-effective scaling of your personalized customer journeys.

OneSignal + Customer.io integration

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OneSignal

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OneSignal and Customer.io

Create a New Scenario to Connect OneSignal and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OneSignal, triggered by another scenario, or executed manually (for testing purposes). In most cases, OneSignal or Customer.io will be your first step. To do this, click "Choose an app," find OneSignal or Customer.io, and select the appropriate trigger to start the scenario.

Add the OneSignal Node

Select the OneSignal node from the app selection panel on the right.

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OneSignal

Configure the OneSignal

Click on the OneSignal node to configure it. You can modify the OneSignal URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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OneSignal

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Connect OneSignal

Sign In

Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the OneSignal node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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OneSignal

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Customer.io

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Connect Customer.io

Sign In

Run node once

Configure the OneSignal and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io

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Customer.io Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the OneSignal and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring OneSignal, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OneSignal and Customer.io integration works as expected. Depending on your setup, data should flow between OneSignal and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OneSignal and Customer.io

OneSignal + Customer.io + Slack: When a new notification is created in OneSignal, add people to a specified segment in Customer.io, and then notify a Slack channel about the updated segment.

Customer.io + OneSignal + Google Sheets: When a user is added to a segment in Customer.io, send a push notification via OneSignal and track the notification send event, updating a Google Sheet with the relevant data.

OneSignal and Customer.io integration alternatives

About OneSignal

Use OneSignal in Latenode to automate targeted push notifications. Create flows that trigger messages based on user behavior, data changes, or scheduled events. Optimize engagement by connecting OneSignal to your CRM, analytics, and marketing tools for personalized, automated campaigns.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ OneSignal and Customer.io

How can I connect my OneSignal account to Customer.io using Latenode?

To connect your OneSignal account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OneSignal and click on "Connect".
  • Authenticate your OneSignal and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger personalized Customer.io emails from OneSignal events?

Yes, you can! Latenode's visual editor makes this simple. Trigger Customer.io emails based on OneSignal events, enhancing customer engagement and providing a tailored experience.

What types of tasks can I perform by integrating OneSignal with Customer.io?

Integrating OneSignal with Customer.io allows you to perform various tasks, including:

  • Send targeted push notifications based on Customer.io segment changes.
  • Update Customer.io profiles when users interact with OneSignal messages.
  • Create personalized onboarding flows triggered by OneSignal installs.
  • Track push notification engagement as custom events in Customer.io.
  • Automate re-engagement campaigns based on OneSignal user activity.

How do I handle OneSignal unsubscribes in Customer.io workflows?

Latenode lets you sync OneSignal unsubscribe events to Customer.io, automatically updating user profiles and preventing unwanted messages for better compliance.

Are there any limitations to the OneSignal and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data syncing depends on the API rate limits of both services.
  • Complex data transformations might require JavaScript coding.
  • Custom events require careful mapping between the two platforms.

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