How to connect OpenAI ChatGPT and OpenPhone
Create a New Scenario to Connect OpenAI ChatGPT and OpenPhone
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI ChatGPT, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI ChatGPT or OpenPhone will be your first step. To do this, click "Choose an app," find OpenAI ChatGPT or OpenPhone, and select the appropriate trigger to start the scenario.

Add the OpenAI ChatGPT Node
Select the OpenAI ChatGPT node from the app selection panel on the right.

OpenAI ChatGPT
Configure the OpenAI ChatGPT
Click on the OpenAI ChatGPT node to configure it. You can modify the OpenAI ChatGPT URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenPhone Node
Next, click the plus (+) icon on the OpenAI ChatGPT node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the OpenAI ChatGPT and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI ChatGPT and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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OpenPhone
Trigger on Webhook
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Save and Activate the Scenario
After configuring OpenAI ChatGPT, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenAI ChatGPT and OpenPhone integration works as expected. Depending on your setup, data should flow between OpenAI ChatGPT and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenAI ChatGPT and OpenPhone
OpenPhone + OpenAI ChatGPT + Google Sheets: When a call transcript is available in OpenPhone, send it to ChatGPT for summarization. The summary and the original transcript are then added as a new row in Google Sheets for analysis.
OpenPhone + OpenAI ChatGPT + Slack: When a customer call transcript is generated in OpenPhone, it's sent to ChatGPT to check for specific keywords. If the keyword is found, ChatGPT summarizes the relevant section, and the summary is sent to a designated Slack channel.
OpenAI ChatGPT and OpenPhone integration alternatives
About OpenAI ChatGPT
Integrate ChatGPT into Latenode for automated content generation, sentiment analysis, and smart replies. Create workflows that analyze text, classify data, and personalize customer interactions. Combine AI power with Latenode's flexibility: orchestrate complex processes, manage data flow, and connect to any app via API—all without code.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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FAQ OpenAI ChatGPT and OpenPhone
How can I connect my OpenAI ChatGPT account to OpenPhone using Latenode?
To connect your OpenAI ChatGPT account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenAI ChatGPT and click on "Connect".
- Authenticate your OpenAI ChatGPT and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize OpenPhone call transcripts using OpenAI ChatGPT?
Yes, you can! Latenode allows seamless automation, triggering summaries in OpenAI ChatGPT upon each completed OpenPhone call, saving time and improving team efficiency.
What types of tasks can I perform by integrating OpenAI ChatGPT with OpenPhone?
Integrating OpenAI ChatGPT with OpenPhone allows you to perform various tasks, including:
- Generating personalized SMS responses based on OpenAI ChatGPT analysis of customer intent.
- Creating automated call summaries and tagging key topics for OpenPhone calls.
- Using OpenAI ChatGPT to classify and route OpenPhone messages based on content.
- Triggering OpenAI ChatGPT prompts from OpenPhone voicemails for rapid analysis.
- Building dynamic chatbots that use OpenPhone for communication and OpenAI ChatGPT for logic.
Can I use JavaScript within my OpenAI ChatGPT and OpenPhone automations?
Yes! Latenode allows you to use JavaScript for advanced logic, data manipulation, and customized functionality within your workflows.
Are there any limitations to the OpenAI ChatGPT and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by OpenAI ChatGPT and OpenPhone may affect high-volume workflows.
- Complex prompt engineering for OpenAI ChatGPT might require some experimentation.
- The integration relies on the stability and uptime of both OpenAI ChatGPT and OpenPhone APIs.