How to connect OpenAI ChatGPT and Vitally
Create a New Scenario to Connect OpenAI ChatGPT and Vitally
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI ChatGPT, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI ChatGPT or Vitally will be your first step. To do this, click "Choose an app," find OpenAI ChatGPT or Vitally, and select the appropriate trigger to start the scenario.

Add the OpenAI ChatGPT Node
Select the OpenAI ChatGPT node from the app selection panel on the right.

OpenAI ChatGPT
Configure the OpenAI ChatGPT
Click on the OpenAI ChatGPT node to configure it. You can modify the OpenAI ChatGPT URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vitally Node
Next, click the plus (+) icon on the OpenAI ChatGPT node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Vitally
Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the OpenAI ChatGPT and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI ChatGPT and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Vitally
Trigger on Webhook
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OpenAI ChatGPT
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring OpenAI ChatGPT, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenAI ChatGPT and Vitally integration works as expected. Depending on your setup, data should flow between OpenAI ChatGPT and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenAI ChatGPT and Vitally
Vitally + OpenAI ChatGPT + Slack: When new user feedback is added to Vitally, it is sent to OpenAI ChatGPT to generate a summary of key insights. This summary is then posted to a dedicated Slack channel for the team to review.
Vitally + OpenAI ChatGPT + Google Sheets: Analyze customer churn risks in Vitally using ChatGPT and log them in Google Sheets for review. When a user is created in Vitally, their data is sent to OpenAI ChatGPT for churn risk analysis. The analysis results are then logged in a Google Sheets spreadsheet for review.
OpenAI ChatGPT and Vitally integration alternatives
About OpenAI ChatGPT
Integrate ChatGPT into Latenode for automated content generation, sentiment analysis, and smart replies. Create workflows that analyze text, classify data, and personalize customer interactions. Combine AI power with Latenode's flexibility: orchestrate complex processes, manage data flow, and connect to any app via API—all without code.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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FAQ OpenAI ChatGPT and Vitally
How can I connect my OpenAI ChatGPT account to Vitally using Latenode?
To connect your OpenAI ChatGPT account to Vitally on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenAI ChatGPT and click on "Connect".
- Authenticate your OpenAI ChatGPT and Vitally accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze customer sentiment using OpenAI ChatGPT and Vitally?
Yes, you can! Latenode lets you send Vitally customer data to OpenAI ChatGPT for sentiment analysis, automatically updating customer profiles. This provides instant insights to improve engagement.
What types of tasks can I perform by integrating OpenAI ChatGPT with Vitally?
Integrating OpenAI ChatGPT with Vitally allows you to perform various tasks, including:
- Automatically summarize customer feedback from Vitally within OpenAI ChatGPT.
- Generate personalized welcome messages for new Vitally users using OpenAI ChatGPT.
- Predict customer churn risk based on OpenAI ChatGPT analysis of Vitally data.
- Create support ticket summaries in Vitally using OpenAI ChatGPT’s natural language skills.
- Enrich user profiles in Vitally with insights generated by OpenAI ChatGPT.
Can I use custom prompts with OpenAI ChatGPT in Latenode workflows?
Yes! Latenode enables custom prompts for tailored OpenAI ChatGPT responses, enhancing flexibility within your automated Vitally workflows.
Are there any limitations to the OpenAI ChatGPT and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits on OpenAI ChatGPT and Vitally APIs may affect workflow speed.
- Complex data transformations may require JavaScript knowledge.
- Integration is limited by the capabilities of OpenAI ChatGPT and Vitally APIs.