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Automate customer support by connecting OpenAI GPT Assistants and OpenPhone. Route calls and texts based on intent, powered by AI, without complex coding. Latenode's visual editor and affordable execution time pricing make scaling effortless.
Connect OpenAI GPT Assistants and OpenPhone in minutes with Latenode.
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Create a New Scenario to Connect OpenAI GPT Assistants and OpenPhone
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI GPT Assistants, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI GPT Assistants or OpenPhone will be your first step. To do this, click "Choose an app," find OpenAI GPT Assistants or OpenPhone, and select the appropriate trigger to start the scenario.
Add the OpenAI GPT Assistants Node
Select the OpenAI GPT Assistants node from the app selection panel on the right.
OpenAI GPT Assistants
Configure the OpenAI GPT Assistants
Click on the OpenAI GPT Assistants node to configure it. You can modify the OpenAI GPT Assistants URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenPhone Node
Next, click the plus (+) icon on the OpenAI GPT Assistants node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.
OpenAI GPT Assistants
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OpenPhone
Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the OpenAI GPT Assistants and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI GPT Assistants and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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OpenPhone
Trigger on Webhook
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OpenAI GPT Assistants
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring OpenAI GPT Assistants, OpenPhone, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the OpenAI GPT Assistants and OpenPhone integration works as expected. Depending on your setup, data should flow between OpenAI GPT Assistants and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
OpenPhone + OpenAI GPT Assistants + Google Sheets: When a call ends in OpenPhone, the call transcript is sent to OpenAI GPT Assistants for summarization. The summary is then added as a new row in Google Sheets for analysis.
OpenPhone + OpenAI GPT Assistants + Slack: When a call ends in OpenPhone, the call transcript is sent to OpenAI GPT Assistants for analysis. A message containing the call summary is then sent to a designated Slack channel.
About OpenAI GPT Assistants
Use OpenAI GPT Assistants within Latenode to automate complex tasks like customer support or content creation. Configure Assistants with prompts and integrate them into broader workflows. Chain them with file parsing, webhooks, or database updates for scalable, automated solutions. Benefit from Latenode's no-code flexibility and affordable execution-based pricing.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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How can I connect my OpenAI GPT Assistants account to OpenPhone using Latenode?
To connect your OpenAI GPT Assistants account to OpenPhone on Latenode, follow these steps:
Can I automate personalized customer follow-ups?
Yes, using Latenode, you can. Trigger follow-ups in OpenPhone based on Assistant interactions, creating highly personalized and automated customer experiences that boost engagement.
What types of tasks can I perform by integrating OpenAI GPT Assistants with OpenPhone?
Integrating OpenAI GPT Assistants with OpenPhone allows you to perform various tasks, including:
HowcanImanagetokenusagewhenusingOpenAIGPTAssistantsinLatenode?
Latenode provides detailed logging and monitoring of token usage, allowing you to optimize workflows and manage OpenAI GPT Assistants costs effectively, directly from your dashboard.
Are there any limitations to the OpenAI GPT Assistants and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: