How to connect OpenAI GPT Assistants and RingCentral
Create a New Scenario to Connect OpenAI GPT Assistants and RingCentral
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI GPT Assistants, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI GPT Assistants or RingCentral will be your first step. To do this, click "Choose an app," find OpenAI GPT Assistants or RingCentral, and select the appropriate trigger to start the scenario.

Add the OpenAI GPT Assistants Node
Select the OpenAI GPT Assistants node from the app selection panel on the right.

OpenAI GPT Assistants
Configure the OpenAI GPT Assistants
Click on the OpenAI GPT Assistants node to configure it. You can modify the OpenAI GPT Assistants URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RingCentral Node
Next, click the plus (+) icon on the OpenAI GPT Assistants node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

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Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the OpenAI GPT Assistants and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI GPT Assistants and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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RingCentral
Trigger on Webhook
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OpenAI GPT Assistants
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring OpenAI GPT Assistants, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenAI GPT Assistants and RingCentral integration works as expected. Depending on your setup, data should flow between OpenAI GPT Assistants and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenAI GPT Assistants and RingCentral
RingCentral + OpenAI GPT Assistants + Google Sheets: When a call ends in RingCentral, the call recording is processed by OpenAI GPT Assistant to generate a summary. This summary, along with call details, is then added as a new row in a Google Sheet for analysis.
RingCentral + OpenAI GPT Assistants + Salesforce: When a call ends in RingCentral, OpenAI GPT Assistants analyzes the call recording to extract key information such as lead name, company, and sentiment. This information is then used to update the corresponding lead in Salesforce.
OpenAI GPT Assistants and RingCentral integration alternatives
About OpenAI GPT Assistants
Use OpenAI GPT Assistants within Latenode to automate complex tasks like customer support or content creation. Configure Assistants with prompts and integrate them into broader workflows. Chain them with file parsing, webhooks, or database updates for scalable, automated solutions. Benefit from Latenode's no-code flexibility and affordable execution-based pricing.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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FAQ OpenAI GPT Assistants and RingCentral
How can I connect my OpenAI GPT Assistants account to RingCentral using Latenode?
To connect your OpenAI GPT Assistants account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenAI GPT Assistants and click on "Connect".
- Authenticate your OpenAI GPT Assistants and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update RingCentral contacts with insights from OpenAI GPT Assistants?
Yes, you can! Latenode allows this automation, enriching your RingCentral contact data with AI-powered insights, creating more informed customer interactions and personalized service.
What types of tasks can I perform by integrating OpenAI GPT Assistants with RingCentral?
Integrating OpenAI GPT Assistants with RingCentral allows you to perform various tasks, including:
- Automating personalized call summaries using AI analysis.
- Creating smart IVR systems driven by natural language understanding.
- Generating automatic responses to common customer inquiries.
- Routing calls based on sentiment analysis of customer voice.
- Training OpenAI GPT Assistants using RingCentral call transcripts.
How does Latenode handle authentication for OpenAI GPT Assistants?
Latenode uses secure OAuth to authenticate OpenAI GPT Assistants, ensuring your credentials are safe and your data is protected during integration.
Are there any limitations to the OpenAI GPT Assistants and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large-scale data processing might require optimized workflow design.
- Advanced customizations may require some JavaScript coding.
- Rate limits of OpenAI GPT Assistants and RingCentral still apply.