How to connect OpenAI Responses and OpenPhone
Create a New Scenario to Connect OpenAI Responses and OpenPhone
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI Responses, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI Responses or OpenPhone will be your first step. To do this, click "Choose an app," find OpenAI Responses or OpenPhone, and select the appropriate trigger to start the scenario.

Add the OpenAI Responses Node
Select the OpenAI Responses node from the app selection panel on the right.

OpenAI Responses
Configure the OpenAI Responses
Click on the OpenAI Responses node to configure it. You can modify the OpenAI Responses URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenPhone Node
Next, click the plus (+) icon on the OpenAI Responses node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

OpenAI Responses
โ
OpenPhone
Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the OpenAI Responses and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI Responses and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
โ
AI Anthropic Claude 3
โ
OpenPhone
Trigger on Webhook
โ
OpenAI Responses
โ
โ
Iterator
โ
Webhook response
Save and Activate the Scenario
After configuring OpenAI Responses, OpenPhone, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the OpenAI Responses and OpenPhone integration works as expected. Depending on your setup, data should flow between OpenAI Responses and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenAI Responses and OpenPhone
OpenPhone + OpenAI Responses + Google Sheets: When a call summary is available in OpenPhone, send it to OpenAI for sentiment analysis. Then, log the call summary and sentiment score in a Google Sheet.
OpenPhone + OpenAI Responses + Slack: When OpenPhone receives a missed call, forward the call details to OpenAI for summarization and action point extraction. Then, send the summary and action points to a designated Slack channel.
OpenAI Responses and OpenPhone integration alternatives
About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results โ all without code.
Similar apps
Related categories
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
Related categories
See how Latenode works
FAQ OpenAI Responses and OpenPhone
How can I connect my OpenAI Responses account to OpenPhone using Latenode?
To connect your OpenAI Responses account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenAI Responses and click on "Connect".
- Authenticate your OpenAI Responses and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I summarize call transcripts and send them via SMS?
Yes, you can! Latenode lets you automate summaries of OpenPhone call transcripts using OpenAI, then send summaries via SMS. Benefit: save time and quickly distribute key information.
What types of tasks can I perform by integrating OpenAI Responses with OpenPhone?
Integrating OpenAI Responses with OpenPhone allows you to perform various tasks, including:
- Automatically generating SMS replies using OpenAI based on incoming messages.
- Creating personalized voicemail greetings using AI-generated voice from OpenAI.
- Summarizing customer support calls from OpenPhone using OpenAI for analysis.
- Updating a CRM with insights extracted from phone conversations by OpenAI.
- Generating follow-up email drafts based on OpenPhone call transcripts using OpenAI.
Can I use custom prompts for OpenAI within my OpenPhone automations?
Yes! Latenode allows you to use custom prompts for OpenAI, ensuring tailored and relevant responses within your OpenPhone automations. Maximize control and precision.
Are there any limitations to the OpenAI Responses and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- The number of OpenAI requests is limited by your OpenAI API plan.
- OpenPhone call transcript availability depends on your OpenPhone subscription level.
- Complex prompt engineering in OpenAI may require advanced skills.