OpenPhone and AI GPT Router Integration

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Automatically triage incoming OpenPhone calls and texts by routing conversations to specialized AI GPT Router flows. Latenode's visual editor and affordable execution pricing lets you build powerful, customized support automations without complex coding or per-step fees.

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OpenPhone

AI GPT Router

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and AI GPT Router

Create a New Scenario to Connect OpenPhone and AI GPT Router

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or AI GPT Router will be your first step. To do this, click "Choose an app," find OpenPhone or AI GPT Router, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the AI GPT Router Node

Next, click the plus (+) icon on the OpenPhone node, select AI GPT Router from the list of available apps, and choose the action you need from the list of nodes within AI GPT Router.

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Authenticate AI GPT Router

Now, click the AI GPT Router node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI GPT Router settings. Authentication allows you to use AI GPT Router through Latenode.

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Configure the OpenPhone and AI GPT Router Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the OpenPhone and AI GPT Router Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, AI GPT Router, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and AI GPT Router integration works as expected. Depending on your setup, data should flow between OpenPhone and AI GPT Router (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and AI GPT Router

OpenPhone + AI GPT Router + Slack: When a new call summary is available in OpenPhone, use AI GPT Router to determine the appropriate Slack channel based on the summary's content. Then, post the call summary to the identified Slack channel.

OpenPhone + AI GPT Router + Google Sheets: Upon receiving a call summary from OpenPhone, the AI GPT Router analyzes the sentiment of the call. This sentiment data, along with other call details, is then added as a new row to a Google Sheets spreadsheet for performance tracking and analysis.

OpenPhone and AI GPT Router integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About AI GPT Router

Use AI GPT Router in Latenode to intelligently route and process text. Automate content summarization, sentiment analysis, or language translation based on custom criteria. Chain AI tasks with no-code tools, APIs, and file parsing nodes. Scale complex AI workflows easily with prompt-driven logic and affordable, execution-based pricing.

See how Latenode works

FAQ OpenPhone and AI GPT Router

How can I connect my OpenPhone account to AI GPT Router using Latenode?

To connect your OpenPhone account to AI GPT Router on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and AI GPT Router accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically summarize OpenPhone voicemails with AI?

Yes, you can! Latenode lets you trigger AI GPT Router on new voicemails in OpenPhone, providing summaries directly to your team. This saves time and improves response efficiency.

What types of tasks can I perform by integrating OpenPhone with AI GPT Router?

Integrating OpenPhone with AI GPT Router allows you to perform various tasks, including:

  • Automatically categorizing OpenPhone calls based on conversation content.
  • Generating personalized follow-up messages after OpenPhone calls.
  • Analyzing OpenPhone call transcripts for sentiment and key topics.
  • Creating support tickets based on OpenPhone call content.
  • Routing OpenPhone calls to specific teams using AI-powered intent analysis.

WhatOpenPhoneeventscantriggerautomationsinLatenode?

Latenode supports triggers like new calls, voicemails, and messages, letting you automate workflows when these OpenPhone events occur.

Are there any limitations to the OpenPhone and AI GPT Router integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits from OpenPhone and AI GPT Router may affect high-volume workflows.
  • Complex AI GPT Router prompts require careful configuration.
  • Real-time call analysis is not supported; only post-call data can be processed.

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