OpenPhone and Kintone Integration

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Log OpenPhone calls and texts directly into Kintone, ensuring complete customer records. Latenode’s visual editor makes custom data mapping simple, while affordable execution costs scale with your business.

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OpenPhone

Kintone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and Kintone

Create a New Scenario to Connect OpenPhone and Kintone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Kintone will be your first step. To do this, click "Choose an app," find OpenPhone or Kintone, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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OpenPhone

Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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OpenPhone

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Connect OpenPhone

Sign In

Run node once

Add the Kintone Node

Next, click the plus (+) icon on the OpenPhone node, select Kintone from the list of available apps, and choose the action you need from the list of nodes within Kintone.

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OpenPhone

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Kintone

Authenticate Kintone

Now, click the Kintone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kintone settings. Authentication allows you to use Kintone through Latenode.

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OpenPhone

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Kintone

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Connect Kintone

Sign In

Run node once

Configure the OpenPhone and Kintone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Kintone Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the OpenPhone and Kintone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, Kintone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Kintone integration works as expected. Depending on your setup, data should flow between OpenPhone and Kintone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and Kintone

OpenPhone + Kintone + Slack: When a call is missed in OpenPhone, a new record is created in Kintone to track the missed call. A notification is then sent to a Slack channel to alert the team.

OpenPhone + Kintone + Google Sheets: When a call ends in OpenPhone, the call details are added as a new record in Kintone. The same details are then added as a new row in Google Sheets for reporting purposes.

OpenPhone and Kintone integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About Kintone

Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.

See how Latenode works

FAQ OpenPhone and Kintone

How can I connect my OpenPhone account to Kintone using Latenode?

To connect your OpenPhone account to Kintone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and Kintone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Kintone records from new OpenPhone voicemails?

Yes, with Latenode! Automatically create Kintone records from OpenPhone voicemails. Leverage Latenode's parsing tools to extract key details and centralize customer data efficiently.

What types of tasks can I perform by integrating OpenPhone with Kintone?

Integrating OpenPhone with Kintone allows you to perform various tasks, including:

  • Log OpenPhone call details as new records in Kintone.
  • Update Kintone records when a new OpenPhone contact is created.
  • Send SMS messages via OpenPhone upon Kintone record updates.
  • Trigger OpenPhone calls directly from Kintone records.
  • Create tasks in Kintone from missed calls in OpenPhone.

How can I use JavaScript with my OpenPhone automations?

Latenode's code blocks allow you to write custom JavaScript functions. Use these to transform OpenPhone data and enhance integration capabilities.

Are there any limitations to the OpenPhone and Kintone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript coding.
  • Rate limits of OpenPhone and Kintone APIs apply.
  • File uploads from OpenPhone to Kintone have size limits.

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