How to connect OpenPhone and OpenAI Responses
Create a New Scenario to Connect OpenPhone and OpenAI Responses
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or OpenAI Responses will be your first step. To do this, click "Choose an app," find OpenPhone or OpenAI Responses, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI Responses Node
Next, click the plus (+) icon on the OpenPhone node, select OpenAI Responses from the list of available apps, and choose the action you need from the list of nodes within OpenAI Responses.

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Authenticate OpenAI Responses
Now, click the OpenAI Responses node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI Responses settings. Authentication allows you to use OpenAI Responses through Latenode.
Configure the OpenPhone and OpenAI Responses Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and OpenAI Responses Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring OpenPhone, OpenAI Responses, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the OpenPhone and OpenAI Responses integration works as expected. Depending on your setup, data should flow between OpenPhone and OpenAI Responses (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and OpenAI Responses
OpenPhone + OpenAI Responses + Slack: When a new call transcript is available in OpenPhone, OpenAI summarizes the transcript and sends the summary to a dedicated Slack channel.
OpenPhone + OpenAI Responses + Google Sheets: When a new call transcript is available in OpenPhone, OpenAI categorizes the feedback within the transcript, and logs the categorized feedback into Google Sheets for analysis.
OpenPhone and OpenAI Responses integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results โ all without code.
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See how Latenode works
FAQ OpenPhone and OpenAI Responses
How can I connect my OpenPhone account to OpenAI Responses using Latenode?
To connect your OpenPhone account to OpenAI Responses on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and OpenAI Responses accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize OpenPhone voicemails using OpenAI?
Yes, easily! Latenode's visual editor allows you to trigger OpenAI Responses when a new voicemail arrives in OpenPhone, providing instant summaries. Improve response times and customer satisfaction.
What types of tasks can I perform by integrating OpenPhone with OpenAI Responses?
Integrating OpenPhone with OpenAI Responses allows you to perform various tasks, including:
- Automatically categorize incoming OpenPhone calls using AI sentiment analysis.
- Generate personalized SMS replies to OpenPhone messages via OpenAI.
- Create support tickets based on OpenPhone call transcript summaries.
- Route OpenPhone calls to specific teams using AI-assessed urgency.
- Update a CRM with call notes generated from OpenPhone call transcripts.
How does Latenode handle OpenPhone's call volume for AI processing?
Latenode scales automatically, efficiently processing OpenPhone data for OpenAI. Manage high call volumes without performance bottlenecks, ensuring timely AI analysis.
Are there any limitations to the OpenPhone and OpenAI Responses integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex prompt engineering may be needed for optimal AI response accuracy.
- Rate limits apply to both OpenPhone and OpenAI Responses APIs.
- Large audio file processing can increase workflow execution time.