OpenPhone and Pipedrive Integration

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Automatically create or update Pipedrive deals and contacts from OpenPhone calls and texts. Latenode's visual editor and affordable pricing make complex sales automations easier to build and scale without code.

Swap Apps

OpenPhone

Pipedrive

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and Pipedrive

Create a New Scenario to Connect OpenPhone and Pipedrive

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Pipedrive will be your first step. To do this, click "Choose an app," find OpenPhone or Pipedrive, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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OpenPhone

Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect OpenPhone

Sign In
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Run node once

Add the Pipedrive Node

Next, click the plus (+) icon on the OpenPhone node, select Pipedrive from the list of available apps, and choose the action you need from the list of nodes within Pipedrive.

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Pipedrive

Authenticate Pipedrive

Now, click the Pipedrive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pipedrive settings. Authentication allows you to use Pipedrive through Latenode.

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Connect Pipedrive

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Run node once

Configure the OpenPhone and Pipedrive Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

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Run node once

Set Up the OpenPhone and Pipedrive Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, Pipedrive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the OpenPhone and Pipedrive integration works as expected. Depending on your setup, data should flow between OpenPhone and Pipedrive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and Pipedrive

OpenPhone + Pipedrive + Slack: When a new call or text is received in OpenPhone and a lead is created in Pipedrive, send a notification to a designated Slack channel.

Pipedrive + OpenPhone + Google Sheets: When a deal is updated in Pipedrive, log the deal update and details of any associated OpenPhone calls in a Google Sheet for reporting purposes.

OpenPhone and Pipedrive integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About Pipedrive

Sync Pipedrive with Latenode to automate sales workflows. Update deals, create activities, or trigger personalized emails based on deal stages. Use Latenode's visual editor and JavaScript node to build custom lead qualification and routing logic. Scale your sales automation without complex code or per-step pricing limits.

See how Latenode works

FAQ OpenPhone and Pipedrive

How can I connect my OpenPhone account to Pipedrive using Latenode?

To connect your OpenPhone account to Pipedrive on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and Pipedrive accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Pipedrive deals from OpenPhone calls?

Yes, you can! Latenode allows you to create custom workflows to automatically create Pipedrive deals based on OpenPhone call activity, saving your sales team valuable time and improving follow-up efficiency.

What types of tasks can I perform by integrating OpenPhone with Pipedrive?

Integrating OpenPhone with Pipedrive allows you to perform various tasks, including:

  • Create new Pipedrive contacts from OpenPhone call logs.
  • Update Pipedrive deals when a call is completed in OpenPhone.
  • Send SMS messages via OpenPhone upon reaching a deal stage.
  • Log OpenPhone calls as activities within Pipedrive.
  • Trigger automated follow-up emails after OpenPhone calls.

What OpenPhone data can I access and use within Latenode workflows?

You can access data like call duration, call recordings, SMS content, caller ID, and voicemail transcripts, enriching your automations within Latenode.

Are there any limitations to the OpenPhone and Pipedrive integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript coding knowledge.
  • Real-time synchronization depends on the OpenPhone API rate limits.
  • Historical data migration requires a separate, custom workflow.

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