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Automatically trigger QuestionPro surveys after OpenPhone calls, capturing real-time customer feedback. With Latenode, customize survey logic using JavaScript and scale affordably, paying only for execution time.
Connect OpenPhone and QuestionPro in minutes with Latenode.
Create OpenPhone to QuestionPro workflow
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Swap Apps
OpenPhone
QuestionPro
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Create a New Scenario to Connect OpenPhone and QuestionPro
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or QuestionPro will be your first step. To do this, click "Choose an app," find OpenPhone or QuestionPro, and select the appropriate trigger to start the scenario.
Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.
OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the QuestionPro Node
Next, click the plus (+) icon on the OpenPhone node, select QuestionPro from the list of available apps, and choose the action you need from the list of nodes within QuestionPro.
OpenPhone
โ
QuestionPro
Authenticate QuestionPro
Now, click the QuestionPro node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your QuestionPro settings. Authentication allows you to use QuestionPro through Latenode.
Configure the OpenPhone and QuestionPro Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and QuestionPro Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
โ
QuestionPro
Trigger on Webhook
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OpenPhone
โ
โ
Iterator
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Webhook response
Save and Activate the Scenario
After configuring OpenPhone, QuestionPro, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the OpenPhone and QuestionPro integration works as expected. Depending on your setup, data should flow between OpenPhone and QuestionPro (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
QuestionPro + Slack: When a user provides answers in QuestionPro that meet specific criteria (e.g., negative feedback), a message is sent to a designated Slack channel to alert a manager.
QuestionPro + OpenPhone + Zoho CRM: When a survey is completed in QuestionPro, the response data is used to find or create a contact in Zoho CRM. After the survey, an OpenPhone call is made and the call summary is used to update the Zoho CRM contact record.
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About QuestionPro
Automate survey workflows with QuestionPro in Latenode. Collect data, analyze results, and trigger actions based on responses. Pipe survey data into other apps (CRM, spreadsheets) for real-time updates. Use Latenode's logic and integrations to tailor workflows to specific business needs, bypassing manual data transfer and analysis. Scale your surveys effortlessly.
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How can I connect my OpenPhone account to QuestionPro using Latenode?
To connect your OpenPhone account to QuestionPro on Latenode, follow these steps:
Can I trigger surveys based on OpenPhone call outcomes?
Yes, you can! Latenode's visual editor simplifies building this automation. Automatically trigger targeted QuestionPro surveys based on call dispositions in OpenPhone, gathering immediate customer feedback.
What types of tasks can I perform by integrating OpenPhone with QuestionPro?
Integrating OpenPhone with QuestionPro allows you to perform various tasks, including:
HowsecureistheOpenPhoneQuestionProintegrationonLatenode?
Latenode employs robust security measures, including encryption and secure authentication protocols, to protect your data during OpenPhone and QuestionPro integration.
Are there any limitations to the OpenPhone and QuestionPro integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: