OpenPhone and Shippo Integration

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Automatically trigger Shippo shipments from OpenPhone calls or texts in Latenode. Use JavaScript to add custom logic, like address validation, and pay only for execution time as you scale.

Swap Apps

OpenPhone

Shippo

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and Shippo

Create a New Scenario to Connect OpenPhone and Shippo

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Shippo will be your first step. To do this, click "Choose an app," find OpenPhone or Shippo, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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OpenPhone

Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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OpenPhone

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Connect OpenPhone

Sign In
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Run node once

Add the Shippo Node

Next, click the plus (+) icon on the OpenPhone node, select Shippo from the list of available apps, and choose the action you need from the list of nodes within Shippo.

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Shippo

Authenticate Shippo

Now, click the Shippo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shippo settings. Authentication allows you to use Shippo through Latenode.

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Shippo

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Connect Shippo

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Run node once

Configure the OpenPhone and Shippo Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Shippo

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Connect Shippo

Shippo Oauth 2.0

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Change

Select an action *

Select

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The action ID

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Run node once

Set Up the OpenPhone and Shippo Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, Shippo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the OpenPhone and Shippo integration works as expected. Depending on your setup, data should flow between OpenPhone and Shippo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and Shippo

OpenPhone + Shopify + Shippo: When a call comes in through OpenPhone, find the customer in Shopify. If the customer exists, find their order in Shippo and display the shipping information in OpenPhone via an updated contact record.

Shippo + OpenPhone + Slack: When a new shipping label is created in Shippo, check if the order value is high. If it is, use OpenPhone to look up the customer details, then send a notification to a Slack channel.

OpenPhone and Shippo integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About Shippo

Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.

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FAQ OpenPhone and Shippo

How can I connect my OpenPhone account to Shippo using Latenode?

To connect your OpenPhone account to Shippo on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and Shippo accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate SMS updates for shipment status?

Yes, you can! With Latenode, automatically send SMS updates via OpenPhone based on Shippo shipment status changes. Keep customers informed and reduce support inquiries efficiently.

What types of tasks can I perform by integrating OpenPhone with Shippo?

Integrating OpenPhone with Shippo allows you to perform various tasks, including:

  • Send SMS updates when a new shipment is created in Shippo.
  • Log OpenPhone call activity related to specific shipments.
  • Automatically update contact info in OpenPhone from Shippo data.
  • Trigger OpenPhone calls when shipment exceptions occur.
  • Create Shippo shipments directly from OpenPhone call summaries.

How does Latenode enhance OpenPhone automation capabilities?

Latenode allows advanced branching logic and data transformations, surpassing simple OpenPhone automations. Build scalable, tailored solutions.

Are there any limitations to the OpenPhone and Shippo integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Real-time updates depend on the polling interval set within Latenode.
  • The number of tasks is limited by your Latenode subscription plan.

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