OpenPhone and Shopify Integration

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Sync OpenPhone calls with Shopify orders to update customer profiles automatically. Latenode's visual editor and affordable pricing make complex workflows simple, so you can focus on personalized customer engagement.

Swap Apps

OpenPhone

Shopify

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and Shopify

Create a New Scenario to Connect OpenPhone and Shopify

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Shopify will be your first step. To do this, click "Choose an app," find OpenPhone or Shopify, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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OpenPhone

Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect OpenPhone

Sign In

Run node once

Add the Shopify Node

Next, click the plus (+) icon on the OpenPhone node, select Shopify from the list of available apps, and choose the action you need from the list of nodes within Shopify.

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Shopify

Authenticate Shopify

Now, click the Shopify node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shopify settings. Authentication allows you to use Shopify through Latenode.

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Connect Shopify

Sign In

Run node once

Configure the OpenPhone and Shopify Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Shopify Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the OpenPhone and Shopify Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, Shopify, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Shopify integration works as expected. Depending on your setup, data should flow between OpenPhone and Shopify (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and Shopify

Shopify + OpenPhone + Slack: When a new order is placed in Shopify, find the customer's contact information in OpenPhone and send a notification to a Slack channel with the order and customer details.

Shopify + OpenPhone + Google Sheets: Log new Shopify order details and OpenPhone call records in Google Sheets for sales analysis. When a new order is placed, a new row is added to Google Sheets, and when a call is registered in OpenPhone, its data is also logged to Google Sheets.

OpenPhone and Shopify integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About Shopify

Sync Shopify orders, customers, or inventory data with other apps using Latenode. Automate fulfillment, update databases, or trigger marketing campaigns based on sales events. Use visual workflows to customize logic without code, and scale processes affordably based on execution time.

Related categories

See how Latenode works

FAQ OpenPhone and Shopify

How can I connect my OpenPhone account to Shopify using Latenode?

To connect your OpenPhone account to Shopify on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and Shopify accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically SMS new order updates?

Yes, you can! Latenode lets you create workflows that trigger SMS messages via OpenPhone when new Shopify orders are placed, keeping customers informed automatically and improving satisfaction.

What types of tasks can I perform by integrating OpenPhone with Shopify?

Integrating OpenPhone with Shopify allows you to perform various tasks, including:

  • Send SMS notifications for new orders created in Shopify.
  • Create OpenPhone contacts from new Shopify customers.
  • Log OpenPhone calls as notes on Shopify customer profiles.
  • Trigger OpenPhone calls when order status changes in Shopify.
  • Send appointment reminders via OpenPhone SMS for Shopify bookings.

HowsecureistheOpenPhoneShopifyintegrationonLatenode?

Latenode uses secure authentication protocols for OpenPhone and Shopify, ensuring your data is protected with encrypted connections and controlled access permissions.

Are there any limitations to the OpenPhone and Shopify integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • High-volume API requests may be subject to rate limits.
  • Custom OpenPhone or Shopify fields might need manual mapping.

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