How to connect OpenPhone and Simplesat
Create a New Scenario to Connect OpenPhone and Simplesat
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Simplesat will be your first step. To do this, click "Choose an app," find OpenPhone or Simplesat, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Simplesat Node
Next, click the plus (+) icon on the OpenPhone node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.

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Simplesat
Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the OpenPhone and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Simplesat
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring OpenPhone, Simplesat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the OpenPhone and Simplesat integration works as expected. Depending on your setup, data should flow between OpenPhone and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Simplesat
OpenPhone + Simplesat + Slack: When a call ends in OpenPhone, a CSAT survey is sent via Simplesat by creating or updating a customer. The response is then posted to a designated Slack channel.
Simplesat + OpenPhone + Zendesk: When a new negative answer is received in Simplesat, a Zendesk ticket is created, and an OpenPhone call is initiated to follow up with the customer.
OpenPhone and Simplesat integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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See how Latenode works
FAQ OpenPhone and Simplesat
How can I connect my OpenPhone account to Simplesat using Latenode?
To connect your OpenPhone account to Simplesat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Simplesat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after each OpenPhone call?
Yes, you can! With Latenode, automatically trigger Simplesat surveys upon call completion in OpenPhone. Gather immediate feedback and improve customer satisfaction using customized workflows.
What types of tasks can I perform by integrating OpenPhone with Simplesat?
Integrating OpenPhone with Simplesat allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after each OpenPhone call.
- Updating contact information in Simplesat based on new OpenPhone call data.
- Creating new Simplesat response records from OpenPhone call transcript analysis.
- Triggering internal alerts based on negative Simplesat feedback after a call.
- Segmenting customers in Simplesat based on OpenPhone call duration.
HowsecureistheOpenPhoneintegrationwithLatenode?
Latenode uses secure authentication protocols and encryption. Your OpenPhone credentials are never stored; we prioritize data security and privacy.
Are there any limitations to the OpenPhone and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization may experience slight delays.
- Complex workflows might require JavaScript knowledge for full customization.
- The number of tasks is limited by your Latenode subscription plan.