How to connect OpenPhone and Slack
Create a New Scenario to Connect OpenPhone and Slack
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Slack will be your first step. To do this, click "Choose an app," find OpenPhone or Slack, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Slack Node
Next, click the plus (+) icon on the OpenPhone node, select Slack from the list of available apps, and choose the action you need from the list of nodes within Slack.

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Slack

Authenticate Slack
Now, click the Slack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Slack settings. Authentication allows you to use Slack through Latenode.
Configure the OpenPhone and Slack Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Slack Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Slack
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring OpenPhone, Slack, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the OpenPhone and Slack integration works as expected. Depending on your setup, data should flow between OpenPhone and Slack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Slack
OpenPhone + Google Sheets + Slack: When a new call event occurs in OpenPhone, log the call details (caller number, timestamp, call duration) into a Google Sheet. Then, send a summary of the call to a designated Slack channel for team awareness.
Slack + OpenPhone + Zendesk: When a new message is posted to a specific Slack channel, check if it contains keywords indicating a critical issue. If a critical issue is detected, create a Zendesk ticket and send a text message to the OpenPhone user, notifying them to follow up on the new ticket.
OpenPhone and Slack integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Slack
Send Slack messages and automate channel updates directly from Latenode workflows. Get instant alerts on critical events, share data insights, or trigger actions based on user input. Centralize notifications and approvals by combining Slack with databases, CRMs, and AI models within a scalable, low-code environment.
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See how Latenode works
FAQ OpenPhone and Slack
How can I connect my OpenPhone account to Slack using Latenode?
To connect your OpenPhone account to Slack on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Slack accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get Slack notifications for new OpenPhone voicemails?
Yes, you can! Latenode lets you trigger Slack notifications whenever a new voicemail arrives in OpenPhone, ensuring no message is missed. Leverage AI and JavaScript blocks for advanced filtering.
What types of tasks can I perform by integrating OpenPhone with Slack?
Integrating OpenPhone with Slack allows you to perform various tasks, including:
- Sending Slack messages for missed OpenPhone calls.
- Creating Slack channels for new OpenPhone contacts.
- Posting OpenPhone call summaries to Slack.
- Updating Slack statuses based on OpenPhone availability.
- Logging OpenPhone call details in Slack channels.
Can I use Latenode to filter OpenPhone notifications to Slack?
Yes! Latenode's advanced logic blocks allow you to filter OpenPhone notifications sent to Slack based on caller ID or content.
Are there any limitations to the OpenPhone and Slack integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time synchronization depends on the APIs of OpenPhone and Slack.
- High API usage may incur costs depending on your OpenPhone and Slack plans.