How to connect OpenPhone and Softr
Create a New Scenario to Connect OpenPhone and Softr
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Softr will be your first step. To do this, click "Choose an app," find OpenPhone or Softr, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Softr Node
Next, click the plus (+) icon on the OpenPhone node, select Softr from the list of available apps, and choose the action you need from the list of nodes within Softr.

OpenPhone
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Softr

Authenticate Softr
Now, click the Softr node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Softr settings. Authentication allows you to use Softr through Latenode.
Configure the OpenPhone and Softr Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Softr Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Softr
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring OpenPhone, Softr, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the OpenPhone and Softr integration works as expected. Depending on your setup, data should flow between OpenPhone and Softr (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Softr
OpenPhone + Softr + Slack: When a call is missed in OpenPhone, a support ticket is created in Softr. A notification is then sent to a designated Slack channel to alert the support team.
Softr + OpenPhone + Airtable: When a new user signs up in Softr, their data is added to Airtable and a welcome call task is created in OpenPhone by creating the user as a contact.
OpenPhone and Softr integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Softr
Use Softr in Latenode to build custom web apps and client portals, then automate data flow between them and your backend. Update Softr content via Latenode workflows triggered by external events or scheduled tasks. Simplify app deployment and maintenance; connect it to other services for a seamless user experience.
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See how Latenode works
FAQ OpenPhone and Softr
How can I connect my OpenPhone account to Softr using Latenode?
To connect your OpenPhone account to Softr on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Softr accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Softr database from OpenPhone activity?
Yes, you can. Latenode's visual editor and advanced logic allow seamless data transfer. Keep your Softr database synchronized with OpenPhone call logs and new contact information, improving data accuracy.
What types of tasks can I perform by integrating OpenPhone with Softr?
Integrating OpenPhone with Softr allows you to perform various tasks, including:
- Create Softr database entries from new OpenPhone contacts.
- Log OpenPhone calls as activities in Softr customer records.
- Send SMS messages via OpenPhone when a Softr record is updated.
- Trigger OpenPhone calls when a new form submission is added to Softr.
- Synchronize contact details between OpenPhone and Softr in real-time.
How do I handle errors in OpenPhone workflows on Latenode?
Latenode provides robust error handling; configure alerts, use branching to manage failures, and set retry logic. Monitor and resolve exceptions efficiently.
Are there any limitations to the OpenPhone and Softr integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization might experience delays.
- Complex data transformations may require JavaScript coding.
- Integration speed depends on OpenPhone and Softr API rate limits.