OpenPhone and Vapi Integration

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Connect OpenPhone to Vapi and streamline sales outreach by automating personalized call campaigns. Latenode’s visual editor and low-code options make customization simple, while affordable execution-based pricing scales your workflows.

Swap Apps

OpenPhone

Vapi

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and Vapi

Create a New Scenario to Connect OpenPhone and Vapi

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Vapi will be your first step. To do this, click "Choose an app," find OpenPhone or Vapi, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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OpenPhone

Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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OpenPhone

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Connect OpenPhone

Sign In

Run node once

Add the Vapi Node

Next, click the plus (+) icon on the OpenPhone node, select Vapi from the list of available apps, and choose the action you need from the list of nodes within Vapi.

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Authenticate Vapi

Now, click the Vapi node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vapi settings. Authentication allows you to use Vapi through Latenode.

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Vapi

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Connect Vapi

Sign In

Run node once

Configure the OpenPhone and Vapi Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Vapi Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the OpenPhone and Vapi Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, Vapi, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Vapi integration works as expected. Depending on your setup, data should flow between OpenPhone and Vapi (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and Vapi

OpenPhone + Vapi + Google Sheets: When a call ends in OpenPhone, Vapi analyzes the call summary to determine the sentiment. The call details and sentiment analysis results are then logged in a Google Sheets spreadsheet for tracking and reporting.

Vapi + OpenPhone + Slack: Vapi detects negative sentiment in a call. Upon detection, OpenPhone sends a follow-up SMS to the caller and alerts a manager in Slack to review the situation.

OpenPhone and Vapi integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About Vapi

Use Vapi in Latenode to validate and standardize address data. Ensure accurate deliveries and prevent errors by cleaning addresses directly within your workflows. Vapi integration inside Latenode makes data cleaning repeatable and scalable without extra coding. Automate address verification as part of lead gen, order processing, or CRM upkeep.

See how Latenode works

FAQ OpenPhone and Vapi

How can I connect my OpenPhone account to Vapi using Latenode?

To connect your OpenPhone account to Vapi on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and Vapi accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate personalized follow-ups based on call outcomes?

Yes, you can! Latenode’s visual editor makes it simple to trigger Vapi follow-up sequences based on OpenPhone call dispositions, ensuring timely and relevant communication with every contact.

What types of tasks can I perform by integrating OpenPhone with Vapi?

Integrating OpenPhone with Vapi allows you to perform various tasks, including:

  • Automatically creating new Vapi contacts from OpenPhone call logs.
  • Sending personalized SMS messages via Vapi after a missed OpenPhone call.
  • Triggering automated Vapi voicemail drops based on OpenPhone call outcomes.
  • Updating Vapi contact properties with data from OpenPhone call recordings.
  • Creating custom reports combining OpenPhone call data and Vapi campaign metrics.

How can I manage OpenPhone contacts directly within Latenode?

Latenode allows direct access to your OpenPhone contacts, enabling seamless automation workflows. Integrate with other apps, enrich contact data, and manage lists efficiently.

Are there any limitations to the OpenPhone and Vapi integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex call routing logic may require custom JavaScript code.
  • Real-time call data is subject to OpenPhone's API availability.
  • Vapi features are limited by the corresponding Vapi subscription plan.

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