How to connect OpenPhone and WooCommerce
Create a New Scenario to Connect OpenPhone and WooCommerce
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or WooCommerce will be your first step. To do this, click "Choose an app," find OpenPhone or WooCommerce, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WooCommerce Node
Next, click the plus (+) icon on the OpenPhone node, select WooCommerce from the list of available apps, and choose the action you need from the list of nodes within WooCommerce.

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WooCommerce

Authenticate WooCommerce
Now, click the WooCommerce node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WooCommerce settings. Authentication allows you to use WooCommerce through Latenode.
Configure the OpenPhone and WooCommerce Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and WooCommerce Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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WooCommerce
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring OpenPhone, WooCommerce, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the OpenPhone and WooCommerce integration works as expected. Depending on your setup, data should flow between OpenPhone and WooCommerce (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and WooCommerce
WooCommerce + OpenPhone + Slack: When a new order is placed in WooCommerce, automatically send an SMS via OpenPhone to the customer confirming the order details. Then, post the order details to a dedicated Slack channel for internal tracking.
WooCommerce + OpenPhone + Google Sheets: When a WooCommerce order is shipped, an SMS message is automatically sent via OpenPhone to the customer with shipping updates. Customer information (name, order number) is then logged into a Google Sheet for record-keeping and analysis.
OpenPhone and WooCommerce integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About WooCommerce
Automate WooCommerce tasks inside Latenode. Sync orders, manage inventory, or trigger customer actions without code. Connect WooCommerce data to other apps, like CRMs or email platforms. Use Latenode's visual editor and built-in tools to scale your e-commerce automation beyond basic plugins. Customize further with JavaScript when needed.
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See how Latenode works
FAQ OpenPhone and WooCommerce
How can I connect my OpenPhone account to WooCommerce using Latenode?
To connect your OpenPhone account to WooCommerce on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and WooCommerce accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send SMS order updates via OpenPhone?
Yes, you can! Latenode's visual editor makes it easy to trigger OpenPhone SMS messages when WooCommerce order statuses change, keeping customers informed automatically and improving satisfaction.
What types of tasks can I perform by integrating OpenPhone with WooCommerce?
Integrating OpenPhone with WooCommerce allows you to perform various tasks, including:
- Send automated SMS confirmations for new WooCommerce orders.
- Create OpenPhone contacts from new WooCommerce customers.
- Log OpenPhone call activity to WooCommerce order notes.
- Trigger OpenPhone calls when a WooCommerce order is marked shipped.
- Update WooCommerce customer data based on OpenPhone interactions.
Can I use JavaScript to transform data between OpenPhone and WooCommerce?
Yes, you can use JavaScript blocks within Latenode to transform data as it moves between OpenPhone and WooCommerce, allowing advanced customizations.
Are there any limitations to the OpenPhone and WooCommerce integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Bulk data synchronization is subject to API rate limits of both services.
- Workflow execution relies on the stability of OpenPhone and WooCommerce APIs.