How to connect OpenPhone and Zoho Inventory
Create a New Scenario to Connect OpenPhone and Zoho Inventory
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Zoho Inventory will be your first step. To do this, click "Choose an app," find OpenPhone or Zoho Inventory, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Inventory Node
Next, click the plus (+) icon on the OpenPhone node, select Zoho Inventory from the list of available apps, and choose the action you need from the list of nodes within Zoho Inventory.

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Zoho Inventory

Authenticate Zoho Inventory
Now, click the Zoho Inventory node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Inventory settings. Authentication allows you to use Zoho Inventory through Latenode.
Configure the OpenPhone and Zoho Inventory Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Zoho Inventory Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Inventory
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring OpenPhone, Zoho Inventory, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Zoho Inventory integration works as expected. Depending on your setup, data should flow between OpenPhone and Zoho Inventory (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Zoho Inventory
OpenPhone + Zoho Inventory + Slack: When a call ends, OpenPhone triggers the automation. It checks Zoho Inventory for the stock level of a mentioned product (using call transcript or summaries) and sends a Slack notification if the stock is low.
Zoho Inventory + Zoho CRM + OpenPhone: When item stock falls below a defined threshold in Zoho Inventory, the automation lists contacts in Zoho CRM and automatically calls customers to promote similar items via OpenPhone.
OpenPhone and Zoho Inventory integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Zoho Inventory
Connect Zoho Inventory to Latenode and automate stock updates across platforms. Track orders, manage product levels, and trigger alerts when items run low, all within visual workflows. Enhance inventory visibility by integrating sales data from multiple sources using Latenode's AI-powered data transformation tools.
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See how Latenode works
FAQ OpenPhone and Zoho Inventory
How can I connect my OpenPhone account to Zoho Inventory using Latenode?
To connect your OpenPhone account to Zoho Inventory on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Zoho Inventory accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update inventory after a phone order?
Yes, you can! Latenode allows for real-time inventory updates via OpenPhone. Track orders efficiently and reduce errors through automation and custom logic.
What types of tasks can I perform by integrating OpenPhone with Zoho Inventory?
Integrating OpenPhone with Zoho Inventory allows you to perform various tasks, including:
- Create a Zoho Inventory contact when a new OpenPhone contact is added.
- Update a Zoho Inventory item's details upon receiving a specific SMS command.
- Log OpenPhone call details as notes against corresponding Zoho Inventory contacts.
- Trigger an automated SMS in OpenPhone when a Zoho Inventory payment is overdue.
- Send shipping updates via OpenPhone when an order status changes in Zoho Inventory.
Can I use JavaScript code to customize OpenPhone workflows?
Yes, you can! Latenode allows integrating JavaScript code for custom logic, complex data transformations, and advanced OpenPhone integrations.
Are there any limitations to the OpenPhone and Zoho Inventory integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require some JavaScript coding knowledge.
- Real-time updates depend on the API rate limits of OpenPhone and Zoho Inventory.
- Initial setup requires a basic understanding of both OpenPhone and Zoho Inventory APIs.