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Automatically create Atera service tickets from PagerDuty alerts, keeping your team aligned. Latenode's visual editor and flexible API integrations let you build custom incident workflows, scaling affordably as your needs grow.
Connect PagerDuty and Atera in minutes with Latenode.
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Create a New Scenario to Connect PagerDuty and Atera
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Atera will be your first step. To do this, click "Choose an app," find PagerDuty or Atera, and select the appropriate trigger to start the scenario.
Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.
PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the PagerDuty node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
PagerDuty
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the PagerDuty and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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PagerDuty
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring PagerDuty, Atera, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Atera integration works as expected. Depending on your setup, data should flow between PagerDuty and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
PagerDuty + Atera + Slack: When a new or updated high-priority incident is triggered in PagerDuty, a new service ticket is created in Atera, and a notification is sent to the on-call team in Slack.
Atera + PagerDuty + Microsoft Teams: When a new or updated customer is created in Atera, a PagerDuty incident is triggered for critical server errors related to that customer. A message with the incident details is then automatically sent to a dedicated Microsoft Teams channel.
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my PagerDuty account to Atera using Latenode?
To connect your PagerDuty account to Atera on Latenode, follow these steps:
Can I automatically escalate PagerDuty incidents from Atera alerts?
Yes, you can! Latenode allows you to create automated workflows for instant escalation. Resolve issues faster by linking Atera alerts to PagerDuty incidents without manual intervention.
What types of tasks can I perform by integrating PagerDuty with Atera?
Integrating PagerDuty with Atera allows you to perform various tasks, including:
What PagerDuty data can Latenode access for automation flows?
Latenode can access incidents, users, services, schedules, and escalation policies to enable intelligent routing and automated responses.
Are there any limitations to the PagerDuty and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: