How to connect PagerDuty and Campaign Monitor
Create a New Scenario to Connect PagerDuty and Campaign Monitor
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Campaign Monitor will be your first step. To do this, click "Choose an app," find PagerDuty or Campaign Monitor, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Campaign Monitor Node
Next, click the plus (+) icon on the PagerDuty node, select Campaign Monitor from the list of available apps, and choose the action you need from the list of nodes within Campaign Monitor.

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Authenticate Campaign Monitor
Now, click the Campaign Monitor node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Campaign Monitor settings. Authentication allows you to use Campaign Monitor through Latenode.
Configure the PagerDuty and Campaign Monitor Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Campaign Monitor Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring PagerDuty, Campaign Monitor, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Campaign Monitor integration works as expected. Depending on your setup, data should flow between PagerDuty and Campaign Monitor (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Campaign Monitor
PagerDuty + Slack + Campaign Monitor: When a new or updated incident is triggered in PagerDuty, a notification is sent to a specified Slack channel. This notification prompts the marketing team to pause email campaigns using Campaign Monitor.
Campaign Monitor + PagerDuty + Jira: When a new bounce occurs in Campaign Monitor, indicating a drop in email campaign performance, a PagerDuty trigger event is created to alert on-call engineers, and a Jira issue is created for further investigation.
PagerDuty and Campaign Monitor integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Campaign Monitor
Use Campaign Monitor in Latenode to automate email marketing based on triggers from other apps. Sync contact lists, personalize campaigns, and track results directly within your workflows. Latenode adds scheduling, conditional logic, and data transformation for sophisticated, automated outreach, bypassing Campaign Monitor's limits.
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See how Latenode works
FAQ PagerDuty and Campaign Monitor
How can I connect my PagerDuty account to Campaign Monitor using Latenode?
To connect your PagerDuty account to Campaign Monitor on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Campaign Monitor accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email campaigns based on PagerDuty incidents?
Yes, you can! Latenode allows you to trigger customized Campaign Monitor emails when PagerDuty incidents are created or resolved, improving team awareness and response times.
What types of tasks can I perform by integrating PagerDuty with Campaign Monitor?
Integrating PagerDuty with Campaign Monitor allows you to perform various tasks, including:
- Automatically send email updates when a high-priority incident is created.
- Notify subscribers of service disruptions and expected resolution times.
- Send summaries of resolved PagerDuty incidents in a weekly newsletter.
- Update your team's Campaign Monitor list with on-call PagerDuty responders.
- Create Campaign Monitor drafts for incident follow-up communications.
How can I automatically sync on-call schedules from PagerDuty?
Latenode can automatically update Campaign Monitor subscriber lists based on PagerDuty on-call schedules. This ensures the right people receive critical alerts.
Are there any limitations to the PagerDuty and Campaign Monitor integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- High-volume incident triggers can impact Campaign Monitor sending limits.
- Custom field mappings may require initial setup within both platforms.