PagerDuty and Confluence Integration

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Automatically update Confluence with incident details from PagerDuty using Latenode. Build custom, data-rich reports with flexible API integrations and JavaScript, ensuring team alignment and faster resolution tracking at scale.

Swap Apps

PagerDuty

Confluence

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Confluence

Create a New Scenario to Connect PagerDuty and Confluence

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Confluence will be your first step. To do this, click "Choose an app," find PagerDuty or Confluence, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Confluence Node

Next, click the plus (+) icon on the PagerDuty node, select Confluence from the list of available apps, and choose the action you need from the list of nodes within Confluence.

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Authenticate Confluence

Now, click the Confluence node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Confluence settings. Authentication allows you to use Confluence through Latenode.

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Configure the PagerDuty and Confluence Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the PagerDuty and Confluence Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, Confluence, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Confluence integration works as expected. Depending on your setup, data should flow between PagerDuty and Confluence (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Confluence

PagerDuty + Confluence + Slack: When a PagerDuty incident is resolved, a summary of the incident details is posted to a Confluence page, and a notification is sent to a designated Slack channel to inform the team.

Confluence + PagerDuty + Jira: When a new page is created in Confluence related to an incident, and an incident is reported in PagerDuty, a Jira ticket is automatically created to track the resolution and related tasks.

PagerDuty and Confluence integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Confluence

Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.

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FAQ PagerDuty and Confluence

How can I connect my PagerDuty account to Confluence using Latenode?

To connect your PagerDuty account to Confluence on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Confluence accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically document PagerDuty incidents in Confluence?

Yes, you can! Latenode automates incident documentation, creating Confluence pages from PagerDuty alerts. Centralized, accessible documentation improves team knowledge and faster issue resolution.

What types of tasks can I perform by integrating PagerDuty with Confluence?

Integrating PagerDuty with Confluence allows you to perform various tasks, including:

  • Create Confluence pages from new PagerDuty incidents automatically.
  • Update Confluence pages when PagerDuty incidents are resolved.
  • Post summaries of PagerDuty incidents into Confluence daily.
  • Trigger PagerDuty incidents based on Confluence page updates.
  • Share PagerDuty incident updates as Confluence comments.

HowsecureisthePagerDutyConfluenceintegrationonLatenode?

Latenode employs industry-standard security, including encryption and secure authentication, to protect your data during the PagerDuty and Confluence integration process.

Are there any limitations to the PagerDuty and Confluence integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Confluence formatting may require custom JavaScript.
  • Rate limits of the PagerDuty and Confluence APIs apply.
  • Historical data migration may require manual setup.

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