PagerDuty and HubSpot Integration

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Connect PagerDuty incidents to HubSpot contacts for faster issue resolution. Latenode's visual editor simplifies complex workflows, while affordable execution-based pricing allows scaling without cost concerns.

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PagerDuty

HubSpot

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and HubSpot

Create a New Scenario to Connect PagerDuty and HubSpot

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or HubSpot will be your first step. To do this, click "Choose an app," find PagerDuty or HubSpot, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the HubSpot Node

Next, click the plus (+) icon on the PagerDuty node, select HubSpot from the list of available apps, and choose the action you need from the list of nodes within HubSpot.

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Authenticate HubSpot

Now, click the HubSpot node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HubSpot settings. Authentication allows you to use HubSpot through Latenode.

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Configure the PagerDuty and HubSpot Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the PagerDuty and HubSpot Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, HubSpot, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and HubSpot integration works as expected. Depending on your setup, data should flow between PagerDuty and HubSpot (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and HubSpot

PagerDuty + Slack + HubSpot: When a high-priority incident is triggered in PagerDuty, a message is posted in a dedicated Slack channel to alert the marketing team. HubSpot is included to look up relevant contact information and add it to the slack message.

HubSpot + PagerDuty + Microsoft Teams: If a critical lead is updated in HubSpot (e.g., after submitting a form indicating a severe support issue), trigger a PagerDuty incident to immediately notify the sales team via Microsoft Teams. PagerDuty manages the on-call escalation to ensure prompt attention.

PagerDuty and HubSpot integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About HubSpot

Sync HubSpot contacts, deals, and marketing data with other apps in Latenode for automated workflows. Update records, trigger email sequences based on behavior, or generate reports. Use Latenode’s visual editor and affordable pricing to build complex, scalable marketing automation without code or per-step fees. Connect to CRMs, databases, and analytics tools.

See how Latenode works

FAQ PagerDuty and HubSpot

How can I connect my PagerDuty account to HubSpot using Latenode?

To connect your PagerDuty account to HubSpot on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and HubSpot accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create HubSpot contacts from PagerDuty incidents?

Yes, you can! Latenode's visual editor allows mapping PagerDuty incident data directly to HubSpot contact fields, automating contact creation and ensuring timely follow-ups.

What types of tasks can I perform by integrating PagerDuty with HubSpot?

Integrating PagerDuty with HubSpot allows you to perform various tasks, including:

  • Create or update HubSpot contacts from new PagerDuty incidents.
  • Trigger automated email sequences in HubSpot when incidents are resolved.
  • Add notes to HubSpot contact records based on PagerDuty incident details.
  • Update deal stages in HubSpot based on incident severity levels.
  • Send internal Slack messages via Latenode on specific incident events.

How does Latenode handle data transformations between PagerDuty and HubSpot?

Latenode provides advanced transformation tools, including JavaScript blocks, allowing you to customize data formats ensuring compatibility between PagerDuty and HubSpot.

Are there any limitations to the PagerDuty and HubSpot integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by PagerDuty and HubSpot APIs may affect high-volume workflows.
  • Custom field mappings require precise configuration within Latenode's visual editor.
  • Real-time synchronization depends on the responsiveness of both PagerDuty and HubSpot.

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