How to connect PagerDuty and Pipedrive
Create a New Scenario to Connect PagerDuty and Pipedrive
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Pipedrive will be your first step. To do this, click "Choose an app," find PagerDuty or Pipedrive, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Pipedrive Node
Next, click the plus (+) icon on the PagerDuty node, select Pipedrive from the list of available apps, and choose the action you need from the list of nodes within Pipedrive.

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Authenticate Pipedrive
Now, click the Pipedrive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pipedrive settings. Authentication allows you to use Pipedrive through Latenode.
Configure the PagerDuty and Pipedrive Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Pipedrive Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Pipedrive
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring PagerDuty, Pipedrive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Pipedrive integration works as expected. Depending on your setup, data should flow between PagerDuty and Pipedrive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Pipedrive
Pipedrive + PagerDuty + Slack: When a deal is updated in Pipedrive, especially if marked as urgent, an incident is triggered in PagerDuty. The sales team is then notified via a Slack channel message to ensure they are aware of the critical deal.
PagerDuty + Pipedrive + Microsoft Teams: When a PagerDuty incident is resolved, the related Pipedrive deal's stage is updated to reflect the resolution. A message is then sent to a Microsoft Teams channel, notifying the team of the successful resolution and the updated deal stage.
PagerDuty and Pipedrive integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Pipedrive
Sync Pipedrive with Latenode to automate sales workflows. Update deals, create activities, or trigger personalized emails based on deal stages. Use Latenode's visual editor and JavaScript node to build custom lead qualification and routing logic. Scale your sales automation without complex code or per-step pricing limits.
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FAQ PagerDuty and Pipedrive
How can I connect my PagerDuty account to Pipedrive using Latenode?
To connect your PagerDuty account to Pipedrive on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Pipedrive accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically escalate PagerDuty incidents based on Pipedrive deal value?
Yes, you can! Latenode's visual editor lets you create logic-based automations. Escalate critical PagerDuty incidents faster when high-value Pipedrive deals are affected, improving response times.
What types of tasks can I perform by integrating PagerDuty with Pipedrive?
Integrating PagerDuty with Pipedrive allows you to perform various tasks, including:
- Create PagerDuty incidents from new high-priority Pipedrive deals.
- Automatically assign Pipedrive contacts to new PagerDuty responders.
- Update Pipedrive deal stages based on PagerDuty incident resolution.
- Send Pipedrive notifications when a PagerDuty incident is acknowledged.
- Log PagerDuty incident details as activities within Pipedrive deals.
How does Latenode handle PagerDuty API rate limits and large data volumes?
Latenode offers robust error handling and queueing mechanisms. Plus, scale your automation with advanced JavaScript steps for complex data transformations on demand.
Are there any limitations to the PagerDuty and Pipedrive integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires administrator privileges for both PagerDuty and Pipedrive.
- Custom fields in Pipedrive might need manual mapping in the Latenode workflow.
- Complex logic may require some familiarity with JavaScript for advanced customization.