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Connect PagerDuty incidents to Productboard features for streamlined feedback. Latenode’s visual editor simplifies custom workflows, while affordable execution-based pricing lets you scale without cost concerns.
Connect PagerDuty and Productboard in minutes with Latenode.
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Create a New Scenario to Connect PagerDuty and Productboard
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Productboard will be your first step. To do this, click "Choose an app," find PagerDuty or Productboard, and select the appropriate trigger to start the scenario.
Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.
PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Productboard Node
Next, click the plus (+) icon on the PagerDuty node, select Productboard from the list of available apps, and choose the action you need from the list of nodes within Productboard.
PagerDuty
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Productboard
Authenticate Productboard
Now, click the Productboard node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Productboard settings. Authentication allows you to use Productboard through Latenode.
Configure the PagerDuty and Productboard Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Productboard Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Productboard
Trigger on Webhook
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PagerDuty
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring PagerDuty, Productboard, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Productboard integration works as expected. Depending on your setup, data should flow between PagerDuty and Productboard (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
PagerDuty + Slack: When a new incident is created or updated in PagerDuty, a message is automatically sent to a specified Slack channel to keep the team informed.
Productboard + PagerDuty + Jira: When a new note is added to Productboard, a high-priority incident is created in PagerDuty and a bug issue is created in Jira to immediately address feedback.
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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How can I connect my PagerDuty account to Productboard using Latenode?
To connect your PagerDuty account to Productboard on Latenode, follow these steps:
Can I automatically create Productboard features from new PagerDuty incidents?
Yes, you can! Latenode enables automatic feature creation in Productboard from PagerDuty incidents, ensuring critical issues are tracked and addressed, improving product roadmap alignment.
What types of tasks can I perform by integrating PagerDuty with Productboard?
Integrating PagerDuty with Productboard allows you to perform various tasks, including:
What PagerDuty data can I access in Latenode workflows?
You can access incident details, user information, escalation policies, and service data, enabling custom logic based on real-time operational events.
Are there any limitations to the PagerDuty and Productboard integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: