How to connect PagerDuty and Salesmate
Create a New Scenario to Connect PagerDuty and Salesmate
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Salesmate will be your first step. To do this, click "Choose an app," find PagerDuty or Salesmate, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Salesmate Node
Next, click the plus (+) icon on the PagerDuty node, select Salesmate from the list of available apps, and choose the action you need from the list of nodes within Salesmate.

PagerDuty
β

Salesmate

Authenticate Salesmate
Now, click the Salesmate node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Salesmate settings. Authentication allows you to use Salesmate through Latenode.
Configure the PagerDuty and Salesmate Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Salesmate Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
β
AI Anthropic Claude 3
β

Salesmate
Trigger on Webhook
β
PagerDuty
β
β
Iterator
β
Webhook response

Save and Activate the Scenario
After configuring PagerDuty, Salesmate, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Salesmate integration works as expected. Depending on your setup, data should flow between PagerDuty and Salesmate (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Salesmate
PagerDuty + Salesmate + Slack: When a new or updated high-priority incident is created in PagerDuty, create a corresponding task in Salesmate and notify the sales team in a dedicated Slack channel to follow up with potentially affected clients.
Salesmate + PagerDuty + Google Sheets: When a new lead is added in Salesmate, and a high-priority alert created in PagerDuty, log the lead details, along with the alert information, into a Google Sheet for tracking and analysis.
PagerDuty and Salesmate integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
Similar apps
Related categories

About Salesmate
Automate Salesmate tasks within Latenode to streamline sales processes. Trigger actions like lead creation or deal updates based on events in other apps. Connect Salesmate to your marketing stack, enrich data, and manage follow-ups using visual workflows and custom logic, avoiding manual data entry. Scale your sales automation without code, paying only for execution time.
Related categories
See how Latenode works
FAQ PagerDuty and Salesmate
How can I connect my PagerDuty account to Salesmate using Latenode?
To connect your PagerDuty account to Salesmate on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Salesmate accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Salesmate deals from PagerDuty incidents?
Yes, you can! Latenode allows you to create custom workflows that trigger deal creation in Salesmate whenever a new high-priority incident is created in PagerDuty, streamlining your sales follow-up process.
What types of tasks can I perform by integrating PagerDuty with Salesmate?
Integrating PagerDuty with Salesmate allows you to perform various tasks, including:
- Create Salesmate contacts from new PagerDuty incidents.
- Update Salesmate deal stages based on PagerDuty incident resolution.
- Send Salesmate notifications for critical PagerDuty alerts.
- Log PagerDuty incident details within Salesmate activities.
- Trigger PagerDuty escalations from within Salesmate workflows.
How do I handle PagerDuty API rate limits within Latenode workflows?
Latenode provides built-in tools for managing API rate limits. You can implement queueing and error handling to ensure stable integration with PagerDuty, even at high volumes.
Are there any limitations to the PagerDuty and Salesmate integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data synchronization might require custom scripting.
- Complex data transformations may necessitate JavaScript coding.
- Real-time updates depend on PagerDuty and Salesmate API availability.