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Automatically create ServiceM8 jobs from PagerDuty incidents for streamlined dispatch. Latenode's visual editor and affordable pricing make it easy to build complex workflows without exceeding budget. Scale incident response with no-code.
Connect PagerDuty and ServiceM8 in minutes with Latenode.
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Create a New Scenario to Connect PagerDuty and ServiceM8
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or ServiceM8 will be your first step. To do this, click "Choose an app," find PagerDuty or ServiceM8, and select the appropriate trigger to start the scenario.
Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.
PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ServiceM8 Node
Next, click the plus (+) icon on the PagerDuty node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.
PagerDuty
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ServiceM8
Authenticate ServiceM8
Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.
Configure the PagerDuty and ServiceM8 Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and ServiceM8 Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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ServiceM8
Trigger on Webhook
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PagerDuty
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring PagerDuty, ServiceM8, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the PagerDuty and ServiceM8 integration works as expected. Depending on your setup, data should flow between PagerDuty and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
PagerDuty + Slack + ServiceM8: When a high-priority incident is acknowledged in PagerDuty, a notification is sent to a dedicated Slack channel to inform the ServiceM8 team for coordinated action.
ServiceM8 + PagerDuty + Twilio: When a new job is created in ServiceM8, and it's marked for a critical client, an alert is triggered in PagerDuty to notify the on-call engineer. Simultaneously, a text message is sent via Twilio to ensure immediate awareness.
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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How can I connect my PagerDuty account to ServiceM8 using Latenode?
To connect your PagerDuty account to ServiceM8 on Latenode, follow these steps:
Can I automatically create ServiceM8 jobs from PagerDuty incidents?
Yes, you can. Latenode's visual editor and no-code blocks make it easy to automate job creation, ensuring faster response times and better coordination between teams.
What types of tasks can I perform by integrating PagerDuty with ServiceM8?
Integrating PagerDuty with ServiceM8 allows you to perform various tasks, including:
What PagerDuty data can Latenode access and use in workflows?
Latenode can access incident details, users, schedules, services, and escalation policies to create dynamic automated workflows.
Are there any limitations to the PagerDuty and ServiceM8 integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: