How to connect PagerDuty and Simplesat
Create a New Scenario to Connect PagerDuty and Simplesat
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Simplesat will be your first step. To do this, click "Choose an app," find PagerDuty or Simplesat, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Simplesat Node
Next, click the plus (+) icon on the PagerDuty node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.

PagerDuty
β
Simplesat
Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the PagerDuty and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
β
AI Anthropic Claude 3
β
Simplesat
Trigger on Webhook
β
PagerDuty
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring PagerDuty, Simplesat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Simplesat integration works as expected. Depending on your setup, data should flow between PagerDuty and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Simplesat
Simplesat + PagerDuty + Slack: When a new negative answer is received in Simplesat, trigger an incident in PagerDuty. Subsequently, notify the on-call team in Slack about the escalated incident.
Simplesat + PagerDuty + Jira: When a new negative answer is received in Simplesat, create a Jira issue. If the Jira issue remains unresolved after a set period, trigger an alert in PagerDuty.
PagerDuty and Simplesat integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
Similar apps
Related categories
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
Related categories
See how Latenode works
FAQ PagerDuty and Simplesat
How can I connect my PagerDuty account to Simplesat using Latenode?
To connect your PagerDuty account to Simplesat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Simplesat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Simplesat surveys after PagerDuty incident resolution?
Yes, you can! Latenode allows you to automatically trigger Simplesat surveys upon PagerDuty incident resolution, gathering valuable feedback to improve incident response. Optimize workflows further with custom JS code.
What types of tasks can I perform by integrating PagerDuty with Simplesat?
Integrating PagerDuty with Simplesat allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after incident resolution.
- Track customer feedback related to specific incident response teams.
- Create reports on team performance based on Simplesat survey results.
- Prioritize incidents based on customer feedback scores from Simplesat.
- Update PagerDuty incident properties with Simplesat feedback data.
How can I filter PagerDuty incidents before triggering Simplesat surveys?
Use Latenode's no-code filters or JavaScript blocks to define conditions for triggering Simplesat surveys based on PagerDuty incident properties.
Are there any limitations to the PagerDuty and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex custom logic may require JavaScript knowledge.
- Rate limits of PagerDuty and Simplesat APIs apply.
- Initial setup requires understanding of both PagerDuty and Simplesat.