PagerDuty and Slack bot Integration

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Automatically notify your team about PagerDuty incidents via Slack bot. Latenode's visual editor simplifies complex alerting logic and scales affordably as your needs grow, plus you can add custom escalation rules with JavaScript.

Swap Apps

PagerDuty

Slack bot

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Slack bot

Create a New Scenario to Connect PagerDuty and Slack bot

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Slack bot will be your first step. To do this, click "Choose an app," find PagerDuty or Slack bot, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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PagerDuty

Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect PagerDuty

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Run node once

Add the Slack bot Node

Next, click the plus (+) icon on the PagerDuty node, select Slack bot from the list of available apps, and choose the action you need from the list of nodes within Slack bot.

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Slack bot

Authenticate Slack bot

Now, click the Slack bot node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Slack bot settings. Authentication allows you to use Slack bot through Latenode.

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Configure the PagerDuty and Slack bot Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Slack bot Oauth 2.0

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The action ID

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Run node once

Set Up the PagerDuty and Slack bot Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, Slack bot, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the PagerDuty and Slack bot integration works as expected. Depending on your setup, data should flow between PagerDuty and Slack bot (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Slack bot

PagerDuty + Jira + Slack bot: When a new or updated incident occurs in PagerDuty, a corresponding issue is created in Jira. The Slack bot then sends a message to a public channel, notifying the team about the new Jira issue.

Slack bot + PagerDuty + Google Sheets: Upon receiving a specific command in Slack, the bot finds the user on call in PagerDuty and logs the acknowledgment time into a Google Sheet.

PagerDuty and Slack bot integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Slack bot

Use Slack bot within Latenode to automate notifications and actions based on real-time triggers. Update databases, post alerts, or start complex workflows directly from Slack commands. Latenode lets you visually build and scale these interactions without code, adding custom logic and connecting to any API with ease.

See how Latenode works

FAQ PagerDuty and Slack bot

How can I connect my PagerDuty account to Slack bot using Latenode?

To connect your PagerDuty account to Slack bot on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Slack bot accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send PagerDuty alerts to a Slack channel?

Yes, you can! Latenode's visual editor makes it easy to send PagerDuty alerts directly to a dedicated Slack channel, ensuring your team is immediately notified of critical incidents.

What types of tasks can I perform by integrating PagerDuty with Slack bot?

Integrating PagerDuty with Slack bot allows you to perform various tasks, including:

  • Automatically post new PagerDuty incidents to a Slack channel.
  • Acknowledge PagerDuty incidents directly from Slack using commands.
  • Escalate unresolved incidents to specific Slack users or channels.
  • Send daily summaries of PagerDuty activity to a Slack channel.
  • Create personalized incident reports with AI and share them in Slack.

How do I customize PagerDuty alert messages in Slack?

Use Latenode's JavaScript blocks to format and enrich alert messages from PagerDuty before posting them to Slack, adding custom fields and context.

Are there any limitations to the PagerDuty and Slack bot integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by PagerDuty and Slack may affect high-volume workflows.
  • Custom Slack bot functionalities require JavaScript knowledge.
  • Complex workflows require careful planning to avoid exceeding execution limits.

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