How to connect PagerDuty and Telegram
Create a New Scenario to Connect PagerDuty and Telegram
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Telegram will be your first step. To do this, click "Choose an app," find PagerDuty or Telegram, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Telegram Node
Next, click the plus (+) icon on the PagerDuty node, select Telegram from the list of available apps, and choose the action you need from the list of nodes within Telegram.

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Authenticate Telegram
Now, click the Telegram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Telegram settings. Authentication allows you to use Telegram through Latenode.
Configure the PagerDuty and Telegram Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Telegram Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring PagerDuty, Telegram, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Telegram integration works as expected. Depending on your setup, data should flow between PagerDuty and Telegram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Telegram
PagerDuty + Telegram: When a new or updated incident occurs in PagerDuty, a notification is sent via Telegram to subscribers.
Telegram + Google Sheets + PagerDuty: When a new Telegram update is received, log the message to a Google Sheet, then create a PagerDuty incident if the message matches a specific criteria.
PagerDuty and Telegram integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Telegram
Use Telegram in Latenode to automate alerts, gather user feedback, or control processes via chat commands. Integrate it with your databases, CRMs, or AI models for instant notifications or data collection. Build custom Telegram bots in a visual editor to streamline workflows and reduce manual tasks.
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See how Latenode works
FAQ PagerDuty and Telegram
How can I connect my PagerDuty account to Telegram using Latenode?
To connect your PagerDuty account to Telegram on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Telegram accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get PagerDuty alerts in Telegram channels?
Yes, you can! Latenode’s visual editor makes it easy to forward critical PagerDuty incidents directly to specific Telegram channels, ensuring your team is instantly notified and can respond faster.
What types of tasks can I perform by integrating PagerDuty with Telegram?
Integrating PagerDuty with Telegram allows you to perform various tasks, including:
- Receive immediate Telegram notifications for new PagerDuty incidents.
- Acknowledge PagerDuty incidents directly from Telegram.
- Escalate unresolved incidents to specific Telegram groups.
- Post PagerDuty incident resolution updates to Telegram channels.
- Create custom incident reports automatically in Telegram.
What PagerDuty data can I access within Latenode?
You can access incident details, user information, escalation policies, and on-call schedules, allowing for tailored automated workflows.
Are there any limitations to the PagerDuty and Telegram integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Attachments from PagerDuty incidents are not directly forwarded to Telegram.
- Custom interactive elements in Telegram are not supported for incident management.
- The integration is dependent on the PagerDuty and Telegram API availability.