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Connect PagerDuty alerts to Twilio SMS for instant incident notifications. Latenode's visual editor simplifies setup and adds custom logic with JavaScript for smart escalations, ensuring faster response times, at a lower execution cost.
Connect PagerDuty and Twilio in minutes with Latenode.
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Create a New Scenario to Connect PagerDuty and Twilio
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Twilio will be your first step. To do this, click "Choose an app," find PagerDuty or Twilio, and select the appropriate trigger to start the scenario.
Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.
PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Twilio Node
Next, click the plus (+) icon on the PagerDuty node, select Twilio from the list of available apps, and choose the action you need from the list of nodes within Twilio.
PagerDuty
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Twilio
Authenticate Twilio
Now, click the Twilio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Twilio settings. Authentication allows you to use Twilio through Latenode.
Configure the PagerDuty and Twilio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Twilio Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Twilio
Trigger on Webhook
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PagerDuty
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring PagerDuty, Twilio, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Twilio integration works as expected. Depending on your setup, data should flow between PagerDuty and Twilio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
PagerDuty + Slack: When a high-priority incident is acknowledged in PagerDuty, a direct message is sent via Slack to the user who acknowledged the incident, notifying them of the acknowledgement.
Twilio + PagerDuty + Zendesk: When a Twilio SMS message triggers a new incident in PagerDuty, a Zendesk ticket is automatically created to track the issue reported via SMS.
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Twilio
Use Twilio in Latenode to automate SMS notifications or build call workflows. Send appointment reminders, track delivery status, or verify users via code. Combine Twilio with other apps in Latenode's visual editor, adding logic and AI to scale your communication automation without complex coding.
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How can I connect my PagerDuty account to Twilio using Latenode?
To connect your PagerDuty account to Twilio on Latenode, follow these steps:
Can I send SMS alerts for high-priority PagerDuty incidents?
Yes, with Latenode you can trigger Twilio SMS alerts based on PagerDuty incident severity. Customize messages and escalation logic using visual blocks and JavaScript for advanced control.
What types of tasks can I perform by integrating PagerDuty with Twilio?
Integrating PagerDuty with Twilio allows you to perform various tasks, including:
Can I use JavaScript to customize PagerDuty incident notifications?
Yes! Latenode allows using JavaScript within PagerDuty workflows, enabling highly customized alert messages and dynamic content generation.
Are there any limitations to the PagerDuty and Twilio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: