How to connect PagerDuty and Xero
Create a New Scenario to Connect PagerDuty and Xero
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Xero will be your first step. To do this, click "Choose an app," find PagerDuty or Xero, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Xero Node
Next, click the plus (+) icon on the PagerDuty node, select Xero from the list of available apps, and choose the action you need from the list of nodes within Xero.

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Authenticate Xero
Now, click the Xero node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Xero settings. Authentication allows you to use Xero through Latenode.
Configure the PagerDuty and Xero Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Xero Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring PagerDuty, Xero, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Xero integration works as expected. Depending on your setup, data should flow between PagerDuty and Xero (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Xero
PagerDuty + Xero + Slack: When a high-priority incident is resolved in PagerDuty, create an invoice in Xero for incident costs and notify the accounting team in Slack.
Xero + PagerDuty + Microsoft Teams: When a payment fails in Xero, create a critical incident in PagerDuty and alert the finance team in Microsoft Teams.
PagerDuty and Xero integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Xero
Automate accounting tasks with Xero in Latenode. Sync invoices, track payments, and manage contacts within larger workflows. Use Latenode's visual editor to connect Xero data to other apps, like CRM or e-commerce platforms, triggering actions based on Xero events. Simplify reconciliation and reporting with customized automation.
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FAQ PagerDuty and Xero
How can I connect my PagerDuty account to Xero using Latenode?
To connect your PagerDuty account to Xero on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Xero accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Xero invoices from PagerDuty incidents?
Yes, you can! Latenode allows seamless automation between PagerDuty and Xero, turning incident data into invoices, saving time, and ensuring prompt billing.
What types of tasks can I perform by integrating PagerDuty with Xero?
Integrating PagerDuty with Xero allows you to perform various tasks, including:
- Create Xero invoices when high-priority PagerDuty incidents are resolved.
- Update Xero customer details based on PagerDuty incident responder information.
- Generate financial reports in Xero based on PagerDuty incident resolution times.
- Send Xero invoice payment reminders triggered by PagerDuty incident escalation.
- Log billable hours in Xero from PagerDuty incident response activities.
How does Latenode handle PagerDuty API rate limits efficiently?
Latenode intelligently manages API calls, using queues and error handling to prevent exceeding rate limits, ensuring reliable data flow.
Are there any limitations to the PagerDuty and Xero integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex invoice structures in Xero may require custom JavaScript code.
- Real-time synchronization depends on the PagerDuty and Xero API availability.
- Data transformation beyond basic field mapping needs custom logic.