How to connect PagerDuty and Zapier
Create a New Scenario to Connect PagerDuty and Zapier
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Zapier will be your first step. To do this, click "Choose an app," find PagerDuty or Zapier, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zapier Node
Next, click the plus (+) icon on the PagerDuty node, select Zapier from the list of available apps, and choose the action you need from the list of nodes within Zapier.

PagerDuty
⚙
Zapier
Authenticate Zapier
Now, click the Zapier node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zapier settings. Authentication allows you to use Zapier through Latenode.
Configure the PagerDuty and Zapier Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Zapier Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Zapier
Trigger on Webhook
⚙
PagerDuty
⚙
⚙
Iterator
⚙
Webhook response
Save and Activate the Scenario
After configuring PagerDuty, Zapier, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Zapier integration works as expected. Depending on your setup, data should flow between PagerDuty and Zapier (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Zapier
PagerDuty + Zapier + Slack: When a new or updated incident occurs in PagerDuty, Zapier processes the event and Slack sends a public channel message to notify the relevant team.
PagerDuty + Zapier + Google Sheets: When a new or updated incident occurs in PagerDuty, Zapier processes the event, and a new row is added to a Google Sheet for tracking and analysis.
PagerDuty and Zapier integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
Similar apps
Related categories
About Zapier
Use Zapier within Latenode for extended app connectivity. Trigger Latenode workflows from 6000+ apps. Solve complex automation gaps by combining Zapier’s breadth with Latenode's advanced logic, like custom JS scripts, affordable pricing, and browser automation. Simplify intricate tasks that need more than basic Zapier steps.
Related categories
See how Latenode works
FAQ PagerDuty and Zapier
How can I connect my PagerDuty account to Zapier using Latenode?
To connect your PagerDuty account to Zapier on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Zapier accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically escalate incidents based on Zapier data?
Yes, you can. Latenode's advanced logic allows you to create workflows that automatically escalate PagerDuty incidents based on data received from Zapier, improving response times.
What types of tasks can I perform by integrating PagerDuty with Zapier?
Integrating PagerDuty with Zapier allows you to perform various tasks, including:
- Create PagerDuty incidents from new leads in a CRM.
- Send SMS notifications for critical PagerDuty incidents.
- Update incident priority based on customer support tickets.
- Automatically resolve incidents after a specific time.
- Trigger follow-up tasks in project management apps.
How do I use custom JavaScript with PagerDuty in Latenode?
Latenode allows you to extend PagerDuty with custom JavaScript for advanced incident routing and data manipulation, offering unparalleled flexibility.
Are there any limitations to the PagerDuty and Zapier integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows might require JavaScript knowledge.
- Rate limits of PagerDuty and Zapier still apply.
- Initial setup requires clear understanding of both APIs.