How to connect PagerDuty and Zoho Creator
Create a New Scenario to Connect PagerDuty and Zoho Creator
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Zoho Creator will be your first step. To do this, click "Choose an app," find PagerDuty or Zoho Creator, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Creator Node
Next, click the plus (+) icon on the PagerDuty node, select Zoho Creator from the list of available apps, and choose the action you need from the list of nodes within Zoho Creator.

PagerDuty
⚙

Zoho Creator

Authenticate Zoho Creator
Now, click the Zoho Creator node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Creator settings. Authentication allows you to use Zoho Creator through Latenode.
Configure the PagerDuty and Zoho Creator Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Zoho Creator Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

Zoho Creator
Trigger on Webhook
⚙
PagerDuty
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring PagerDuty, Zoho Creator, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Zoho Creator integration works as expected. Depending on your setup, data should flow between PagerDuty and Zoho Creator (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Zoho Creator
PagerDuty + Zoho Creator + Slack: When a new or updated incident occurs in PagerDuty, update a record in Zoho Creator and send a message to a Slack channel to notify the team.
Zoho Creator + PagerDuty + Twilio: When a new record is created in Zoho Creator, trigger an incident in PagerDuty and send an SMS alert via Twilio.
PagerDuty and Zoho Creator integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
Similar apps
Related categories

About Zoho Creator
Use Zoho Creator in Latenode to automate custom app workflows. Integrate form data with other services, automate approvals, or sync data across platforms. Latenode adds visual flow control, advanced logic, and scaling without per-step costs. Connect your data and automate processes beyond Zoho's limits.
Similar apps
Related categories
See how Latenode works
FAQ PagerDuty and Zoho Creator
How can I connect my PagerDuty account to Zoho Creator using Latenode?
To connect your PagerDuty account to Zoho Creator on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Zoho Creator accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Creator records from PagerDuty incidents?
Yes, you can! Latenode lets you build flexible workflows to create records in Zoho Creator based on new PagerDuty incidents, improving data visibility and incident tracking across systems.
What types of tasks can I perform by integrating PagerDuty with Zoho Creator?
Integrating PagerDuty with Zoho Creator allows you to perform various tasks, including:
- Create a new Zoho Creator record when a PagerDuty incident is triggered.
- Update a Zoho Creator record when a PagerDuty incident is resolved.
- Send custom notifications to Zoho Creator users upon PagerDuty incident creation.
- Synchronize incident details between PagerDuty and Zoho Creator for reporting.
- Trigger PagerDuty incidents based on specific events in Zoho Creator.
Can I customize the data mapping between PagerDuty and Zoho Creator?
Yes, Latenode’s visual editor provides full control over data mapping, letting you customize what data to send between the two apps.
Are there any limitations to the PagerDuty and Zoho Creator integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits on PagerDuty and Zoho Creator APIs may affect high-volume workflows.
- Custom fields in Zoho Creator require manual mapping configuration.