How to connect Paperform and CloudTalk
Create a New Scenario to Connect Paperform and CloudTalk
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Paperform, triggered by another scenario, or executed manually (for testing purposes). In most cases, Paperform or CloudTalk will be your first step. To do this, click "Choose an app," find Paperform or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Paperform Node
Select the Paperform node from the app selection panel on the right.


Paperform

Configure the Paperform
Click on the Paperform node to configure it. You can modify the Paperform URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Paperform node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Paperform and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Paperform and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Paperform
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Webhook response

Save and Activate the Scenario
After configuring Paperform, CloudTalk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Paperform and CloudTalk integration works as expected. Depending on your setup, data should flow between Paperform and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Paperform and CloudTalk
Paperform + CloudTalk + Slack: When a new form submission is received in Paperform, a new activity is created in CloudTalk and a notification is sent to a Slack channel.
CloudTalk + Paperform + Google Sheets: When a new call is logged in CloudTalk, the call details are added to a Google Sheet. Subsequently, a Paperform is used to collect follow-up feedback, triggered manually or on a schedule.
Paperform and CloudTalk integration alternatives

About Paperform
Automate form data handling with Paperform and Latenode. Collect responses and trigger follow-up actions: add leads to your CRM, create tasks in project management tools, or generate personalized documents. Latenode lets you process Paperform submissions with flexible logic, AI, and direct API integrations to scale your workflows without code.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ Paperform and CloudTalk
How can I connect my Paperform account to CloudTalk using Latenode?
To connect your Paperform account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Paperform and click on "Connect".
- Authenticate your Paperform and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update CloudTalk contacts from new Paperform submissions?
Yes, with Latenode, you can automatically update CloudTalk contacts from Paperform submissions. This ensures your contact lists are always up-to-date, powered by no-code logic and on-demand JavaScript for advanced data handling.
What types of tasks can I perform by integrating Paperform with CloudTalk?
Integrating Paperform with CloudTalk allows you to perform various tasks, including:
- Create new CloudTalk contacts from Paperform form submissions.
- Trigger CloudTalk calls when a new Paperform is submitted.
- Send SMS notifications via CloudTalk on specific Paperform events.
- Update Paperform submissions based on CloudTalk call outcomes.
- Log customer feedback from Paperform directly into CloudTalk notes.
How can I use Paperform data in complex CloudTalk call routing?
Latenode allows dynamic call routing based on Paperform data. Use no-code blocks or add custom JS logic to enhance your CloudTalk flows!
Are there any limitations to the Paperform and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Large data volumes can impact workflow execution time.
- API rate limits of Paperform and CloudTalk may apply.