How to connect Pipedrive and WhatsApp Personal Account
Create a New Scenario to Connect Pipedrive and WhatsApp Personal Account
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Pipedrive, triggered by another scenario, or executed manually (for testing purposes). In most cases, Pipedrive or WhatsApp Personal Account will be your first step. To do this, click "Choose an app," find Pipedrive or WhatsApp Personal Account, and select the appropriate trigger to start the scenario.

Add the Pipedrive Node
Select the Pipedrive node from the app selection panel on the right.


Pipedrive

Configure the Pipedrive
Click on the Pipedrive node to configure it. You can modify the Pipedrive URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Personal Account Node
Next, click the plus (+) icon on the Pipedrive node, select WhatsApp Personal Account from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Personal Account.


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WhatsApp Personal Account


Authenticate WhatsApp Personal Account
Now, click the WhatsApp Personal Account node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Personal Account settings. Authentication allows you to use WhatsApp Personal Account through Latenode.
Configure the Pipedrive and WhatsApp Personal Account Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Pipedrive and WhatsApp Personal Account Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WhatsApp Personal Account
Trigger on Webhook
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Webhook response


Save and Activate the Scenario
After configuring Pipedrive, WhatsApp Personal Account, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Pipedrive and WhatsApp Personal Account integration works as expected. Depending on your setup, data should flow between Pipedrive and WhatsApp Personal Account (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Pipedrive and WhatsApp Personal Account
Pipedrive + WhatsApp Personal Account + Google Sheets: When a new deal is created in Pipedrive, send a WhatsApp message to a contact and log the deal information in a Google Sheets row.
Pipedrive + WhatsApp Personal Account + Twilio: When a deal is updated in Pipedrive, receive a notification in WhatsApp and send an SMS message via Twilio.
Pipedrive and WhatsApp Personal Account integration alternatives

About Pipedrive
Sync Pipedrive with Latenode to automate sales workflows. Update deals, create activities, or trigger personalized emails based on deal stages. Use Latenode's visual editor and JavaScript node to build custom lead qualification and routing logic. Scale your sales automation without complex code or per-step pricing limits.
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About WhatsApp Personal Account
Automate WhatsApp Personal Account messaging within Latenode to send notifications, gather data, or provide basic support. Build visual workflows triggered by events, then enrich or route message data to other apps. Scale customer interactions without complex code and per-step costs—use Latenode to connect WhatsApp to your business.
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See how Latenode works
FAQ Pipedrive and WhatsApp Personal Account
How can I connect my Pipedrive account to WhatsApp Personal Account using Latenode?
To connect your Pipedrive account to WhatsApp Personal Account on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Pipedrive and click on "Connect".
- Authenticate your Pipedrive and WhatsApp Personal Account accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send WhatsApp messages when a deal reaches a stage?
Yes, you can! Latenode's visual editor makes it easy to trigger WhatsApp Personal Account messages based on Pipedrive deal stage changes, ensuring timely communication with prospects.
What types of tasks can I perform by integrating Pipedrive with WhatsApp Personal Account?
Integrating Pipedrive with WhatsApp Personal Account allows you to perform various tasks, including:
- Send personalized welcome messages to new Pipedrive leads via WhatsApp.
- Update Pipedrive deals based on WhatsApp message content analysis using AI.
- Create Pipedrive activities when specific keywords are detected in WhatsApp chats.
- Automatically share deal updates with relevant contacts through WhatsApp.
- Schedule follow-up WhatsApp messages based on deal stage progression in Pipedrive.
How do I handle errors when sending WhatsApp messages from Pipedrive?
Latenode's error handling allows you to catch failed WhatsApp sends and trigger fallback actions, ensuring no leads are missed.
Are there any limitations to the Pipedrive and WhatsApp Personal Account integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- WhatsApp Personal Account integration is subject to WhatsApp's API usage policies.
- Message delivery rates may vary depending on WhatsApp's network conditions.
- Complex data transformations might require JavaScript knowledge.