Pipefy and OpenPhone Integration

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Automatically create OpenPhone contacts or send SMS updates when a Pipefy card moves stages. Latenode’s visual editor and JavaScript nodes let you customize message logic and scale affordably by paying only for execution time.

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Pipefy

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Pipefy and OpenPhone

Create a New Scenario to Connect Pipefy and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Pipefy, triggered by another scenario, or executed manually (for testing purposes). In most cases, Pipefy or OpenPhone will be your first step. To do this, click "Choose an app," find Pipefy or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Pipefy Node

Select the Pipefy node from the app selection panel on the right.

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Pipefy

Configure the Pipefy

Click on the Pipefy node to configure it. You can modify the Pipefy URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Pipefy

Sign In

Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Pipefy node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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OpenPhone

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Connect OpenPhone

Sign In

Run node once

Configure the Pipefy and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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OpenPhone Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Pipefy and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Pipefy, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Pipefy and OpenPhone integration works as expected. Depending on your setup, data should flow between Pipefy and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Pipefy and OpenPhone

Pipefy + OpenPhone + Slack: When a card moves to a specific stage in Pipefy, a text message is sent via OpenPhone to the assigned team member, and a Slack notification is also sent to them.

OpenPhone + Pipefy + Google Sheets: When a new call event is registered in OpenPhone, create a new card in Pipefy to track the call, and then add the call details to a Google Sheet for reporting purposes.

Pipefy and OpenPhone integration alternatives

About Pipefy

Orchestrate Pipefy process management inside Latenode for end-to-end automation. Trigger flows on card changes, create new cards from external data, and sync Pipefy data with other apps. Bypass manual updates and build complex workflows using visual tools, code, or AI — without step limits or vendor lock-in.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Pipefy and OpenPhone

How can I connect my Pipefy account to OpenPhone using Latenode?

To connect your Pipefy account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Pipefy and click on "Connect".
  • Authenticate your Pipefy and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Pipefy cards with OpenPhone call data?

Yes, you can! Latenode allows real-time updates from OpenPhone to Pipefy, ensuring your cards reflect the latest customer interactions. This streamlines workflow management and reporting.

What types of tasks can I perform by integrating Pipefy with OpenPhone?

Integrating Pipefy with OpenPhone allows you to perform various tasks, including:

  • Create Pipefy cards when a new call is received in OpenPhone.
  • Send SMS messages via OpenPhone when a Pipefy card reaches a specific stage.
  • Log OpenPhone call details as comments on relevant Pipefy cards.
  • Update Pipefy fields based on data captured during OpenPhone calls.
  • Trigger OpenPhone voicemails based on Pipefy card status changes.

How do I handle errors when integrating Pipefy with Latenode?

Latenode's error handling provides detailed logs and retry mechanisms, ensuring reliable Pipefy data processing and preventing data loss.

Are there any limitations to the Pipefy and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Pipefy and OpenPhone APIs may affect performance at high volumes.
  • Custom fields in Pipefy may require specific configuration within Latenode.
  • Real-time updates depend on the stability of both Pipefy and OpenPhone services.

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