Productboard and Thankster Integration

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Automatically send personalized Thankster cards to Productboard users who submitted valuable feedback. Latenode’s visual editor makes it easy to filter feedback, trigger cards, and scale the workflow affordably.

Swap Apps

Productboard

Thankster

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Productboard and Thankster

Create a New Scenario to Connect Productboard and Thankster

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or Thankster will be your first step. To do this, click "Choose an app," find Productboard or Thankster, and select the appropriate trigger to start the scenario.

Add the Productboard Node

Select the Productboard node from the app selection panel on the right.

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Productboard

Configure the Productboard

Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Thankster Node

Next, click the plus (+) icon on the Productboard node, select Thankster from the list of available apps, and choose the action you need from the list of nodes within Thankster.

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Authenticate Thankster

Now, click the Thankster node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Thankster settings. Authentication allows you to use Thankster through Latenode.

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Connect Thankster

Sign In

Run node once

Configure the Productboard and Thankster Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Productboard and Thankster Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Productboard, Thankster, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Productboard and Thankster integration works as expected. Depending on your setup, data should flow between Productboard and Thankster (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Productboard and Thankster

Productboard + Thankster + Slack: When a new feature is requested in Productboard, Thankster sends a thank you card to the submitter. Slack then notifies the product team about the new feature request.

Thankster + Productboard + Airtable: When a thank you card is sent via Thankster, the user feedback log in Productboard is updated. This updated information is then added to Airtable for sentiment analysis.

Productboard and Thankster integration alternatives

About Productboard

Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.

About Thankster

Use Thankster in Latenode to automate personalized handwritten notes for customers. Trigger notes based on events like purchases or milestones. Enhance CRM workflows by adding a human touch. Latenode lets you manage Thankster requests at scale with no-code logic and custom integrations. Centralize and track all your personalized outreach.

See how Latenode works

FAQ Productboard and Thankster

How can I connect my Productboard account to Thankster using Latenode?

To connect your Productboard account to Thankster on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Productboard and click on "Connect".
  • Authenticate your Productboard and Thankster accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically send thank you notes for prioritized features?

Yes, you can! Latenode allows triggering Thankster cards when features are prioritized in Productboard, personalizing customer appreciation automatically.

What types of tasks can I perform by integrating Productboard with Thankster?

Integrating Productboard with Thankster allows you to perform various tasks, including:

  • Automatically sending thank you cards to users who requested a feature.
  • Triggering personalized gift notes when feedback is marked as valuable.
  • Creating Thankster contacts from new Productboard insights.
  • Sending physical rewards based on user impact scores.
  • Notifying stakeholders via Thankster when features are shipped.

What Productboard data can Latenode access for automation?

Latenode can access features, user feedback, components, and prioritization data from Productboard, enabling advanced workflow creation.

Are there any limitations to the Productboard and Thankster integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Productboard queries may require custom JavaScript code.
  • Rate limits apply to both Productboard and Thankster APIs.
  • Custom card designs in Thankster require a paid Thankster plan.

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