RingCentral and Softr Integration

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Automatically update your Softr database based on RingCentral call data, triggering custom actions and reports. Latenode’s visual editor and affordable pricing make complex call-driven workflows simple and scalable, with no-code flexibility plus custom JavaScript when needed.

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RingCentral

Softr

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Softr

Create a New Scenario to Connect RingCentral and Softr

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Softr will be your first step. To do this, click "Choose an app," find RingCentral or Softr, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect RingCentral

Sign In

Run node once

Add the Softr Node

Next, click the plus (+) icon on the RingCentral node, select Softr from the list of available apps, and choose the action you need from the list of nodes within Softr.

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Softr

Authenticate Softr

Now, click the Softr node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Softr settings. Authentication allows you to use Softr through Latenode.

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Connect Softr

Sign In

Run node once

Configure the RingCentral and Softr Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the RingCentral and Softr Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Softr, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Softr integration works as expected. Depending on your setup, data should flow between RingCentral and Softr (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Softr

RingCentral + Softr + Slack: When a call is missed in RingCentral, a support ticket is created in Softr, and a notification is sent to the support team in Slack.

Softr + RingCentral + Airtable: When a new form is submitted in Softr, an SMS message is sent via RingCentral, and a new record is created in Airtable.

RingCentral and Softr integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Softr

Use Softr in Latenode to build custom web apps and client portals, then automate data flow between them and your backend. Update Softr content via Latenode workflows triggered by external events or scheduled tasks. Simplify app deployment and maintenance; connect it to other services for a seamless user experience.

RingCentral + Softr integration

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FAQ RingCentral and Softr

How can I connect my RingCentral account to Softr using Latenode?

To connect your RingCentral account to Softr on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Softr accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Softr content from RingCentral calls?

Yes, you can! Latenode lets you automate content updates based on RingCentral call data, ensuring your Softr apps always reflect the latest customer interactions. Leverage AI to summarize calls!

What types of tasks can I perform by integrating RingCentral with Softr?

Integrating RingCentral with Softr allows you to perform various tasks, including:

  • Create new Softr database records from incoming RingCentral calls.
  • Send RingCentral SMS messages based on Softr database updates.
  • Automatically log RingCentral call details in a Softr application.
  • Update Softr user profiles with RingCentral contact information.
  • Trigger RingCentral notifications from Softr form submissions.

How do I handle RingCentral webhooks securely within Latenode?

Latenode provides secure webhook handling with built-in authentication and encryption,ensuring data integrity for your RingCentral integrations.

Are there any limitations to the RingCentral and Softr integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization might be subject to RingCentral and Softr API limits.
  • Complex data transformations may require JavaScript coding within Latenode.
  • Error handling requires manual configuration for specific workflow scenarios.

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