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Automatically trigger Simplesat surveys after key Salesforce events, like opportunity wins, and close the feedback loop faster. Latenode’s visual editor and affordable execution pricing make iterating on your customer satisfaction workflows easy.
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Create a New Scenario to Connect Salesforce and Simplesat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Salesforce, triggered by another scenario, or executed manually (for testing purposes). In most cases, Salesforce or Simplesat will be your first step. To do this, click "Choose an app," find Salesforce or Simplesat, and select the appropriate trigger to start the scenario.
Add the Salesforce Node
Select the Salesforce node from the app selection panel on the right.
Salesforce
Configure the Salesforce
Click on the Salesforce node to configure it. You can modify the Salesforce URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Simplesat Node
Next, click the plus (+) icon on the Salesforce node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.
Salesforce
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Simplesat
Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the Salesforce and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Salesforce and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Simplesat
Trigger on Webhook
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Salesforce
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Salesforce, Simplesat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Salesforce and Simplesat integration works as expected. Depending on your setup, data should flow between Salesforce and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Salesforce + Simplesat + Slack: When an opportunity is updated to closed in Salesforce, a customer satisfaction survey is sent via Simplesat. The survey response is then posted to a designated Slack channel.
Simplesat + Salesforce + Zendesk: When a new low satisfaction answer is received in Simplesat, a ticket is created in Zendesk, and the corresponding customer record is updated in Salesforce.
About Salesforce
Sync Salesforce data with other apps using Latenode. Automate lead qualification and task creation based on CRM events. No more manual data entry: build workflows that trigger actions across your stack. Use Latenode's visual editor and flexible scripting to create custom logic and scale automation without code limits.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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How can I connect my Salesforce account to Simplesat using Latenode?
To connect your Salesforce account to Simplesat on Latenode, follow these steps:
Can I automatically send Simplesat surveys after Salesforce opportunity closure?
Yes, you can! Latenode’s visual editor makes this easy. Trigger surveys upon opportunity closure, boosting customer feedback and providing key sales insights in Salesforce.
What types of tasks can I perform by integrating Salesforce with Simplesat?
Integrating Salesforce with Simplesat allows you to perform various tasks, including:
Can I use JavaScript to enhance my Salesforce and Simplesat automation?
Yes! Latenode supports JavaScript code blocks, allowing complex data transformations and custom logic between Salesforce and Simplesat workflows.
Are there any limitations to the Salesforce and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: