ServiceM8 and Acapela Cloud Integration

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Automatically generate voice reminders from ServiceM8 tasks using Acapela Cloud. Latenode’s visual editor and JavaScript support make custom notifications easy, scaling affordably with your business and saving valuable time.

ServiceM8 + Acapela Cloud integration

Connect ServiceM8 and Acapela Cloud in minutes with Latenode.

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Automate your workflow

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ServiceM8

Acapela Cloud

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ServiceM8 and Acapela Cloud

Create a New Scenario to Connect ServiceM8 and Acapela Cloud

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ServiceM8, triggered by another scenario, or executed manually (for testing purposes). In most cases, ServiceM8 or Acapela Cloud will be your first step. To do this, click "Choose an app," find ServiceM8 or Acapela Cloud, and select the appropriate trigger to start the scenario.

Add the ServiceM8 Node

Select the ServiceM8 node from the app selection panel on the right.

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ServiceM8

Configure the ServiceM8

Click on the ServiceM8 node to configure it. You can modify the ServiceM8 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect ServiceM8

Sign In

Run node once

Add the Acapela Cloud Node

Next, click the plus (+) icon on the ServiceM8 node, select Acapela Cloud from the list of available apps, and choose the action you need from the list of nodes within Acapela Cloud.

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ServiceM8

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Acapela Cloud

Authenticate Acapela Cloud

Now, click the Acapela Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acapela Cloud settings. Authentication allows you to use Acapela Cloud through Latenode.

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ServiceM8

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Connect Acapela Cloud

Sign In

Run node once

Configure the ServiceM8 and Acapela Cloud Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Acapela Cloud

Acapela Cloud Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the ServiceM8 and Acapela Cloud Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring ServiceM8, Acapela Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the ServiceM8 and Acapela Cloud integration works as expected. Depending on your setup, data should flow between ServiceM8 and Acapela Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ServiceM8 and Acapela Cloud

ServiceM8 + Acapela Cloud + ClickSend: When a new job is queued in ServiceM8, Acapela Cloud generates an audio file with the job details. ClickSend then sends this audio file as a voice message to the field technician.

ServiceM8 + Acapela Cloud + Slack: When a job is completed in ServiceM8, Acapela Cloud generates an audio update summarizing the job. This audio update is then posted to a dedicated Slack channel for team awareness.

ServiceM8 and Acapela Cloud integration alternatives

About ServiceM8

Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.

About Acapela Cloud

Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.

See how Latenode works

FAQ ServiceM8 and Acapela Cloud

How can I connect my ServiceM8 account to Acapela Cloud using Latenode?

To connect your ServiceM8 account to Acapela Cloud on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ServiceM8 and click on "Connect".
  • Authenticate your ServiceM8 and Acapela Cloud accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically voice-notify clients about upcoming ServiceM8 appointments?

Yes, you can! Latenode allows seamless automation, triggering Acapela Cloud voice notifications based on ServiceM8 appointment schedules. This keeps your clients informed and reduces missed appointments.

What types of tasks can I perform by integrating ServiceM8 with Acapela Cloud?

Integrating ServiceM8 with Acapela Cloud allows you to perform various tasks, including:

  • Create voice reminders for upcoming ServiceM8 jobs.
  • Send automated voice surveys after job completion.
  • Generate personalized voice messages for specific client groups.
  • Update clients on job status changes via voice notifications.
  • Dispatch technicians via automated voice calls based on job location.

Can I use JavaScript code to customize ServiceM8 data processing on Latenode?

Yes! Latenode allows you to use JavaScript to transform data, offering precise control beyond standard no-code options for ServiceM8.

Are there any limitations to the ServiceM8 and Acapela Cloud integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Acapela Cloud's text-to-speech capabilities depend on their service availability.
  • Complex JavaScript transformations might require advanced coding skills.
  • Large-scale voice broadcasts can be subject to Acapela Cloud rate limits.

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